General Maintenance Technician I (Entry)

The General Maintenance Technician I performs services and repairs in the areas of plumbing, carpentry, painting, electrical, interior finishes, and appliance servicing. Is knowledgeable in the procedures and safety measures associated with industry and company standards. Familiar with standard concepts, practices, and procedures within a broad range of the maintenance field. Relies on limited experience and judgment to plan and accomplish goals. Must be able to identify, troubleshoot, and resolve maintenance defects and concerns to prescribed standards. Reports to a supervisor or manager but works under immediate supervision. A certain degree of creativity and latitude is required. This position will also perform as part of a team and will carry out tasks as assigned by a supervisor or the Chief Engineer. Must have strong problem-solving and demonstrate excellent face-to-face guest communication skills. Must be able to follow written instructions and complete documentation associated with unit maintenance.

 COMPANY BENEFITS:

• Comprehensive Benefits: Medical, Dental, Vision & Prescription
• Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury, Life Insurance 
• HSA/FSA
• EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
• 401K with Company Match
• PTO
• Free Meal Per Day
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• Company Appreciation Platforms & Innovation Contests
• Growth Opportunities & Stability
• Excellent Company Culture 

ESSENTIAL DUTIES AND TASKS:

• Works in a team environment in a primarily response role to complete inspections, repairs, and preparation of guest units. Assist guests and staff in the resolution of unit maintenance concerns, complaints, and questions
• Assist the preventative maintenance team in the preparation of the property for guests
• Perform general maintenance duties as assigned by the manager or supervisor
• Maintain accurate records of units serviced and work performed

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent, with work experience or vocational training
• Six months to 1 year of building maintenance experience or construction is preferred; however, this is an entry-level role where we look for mechanical aptitude, customer service, and drive
• Maintenance experience with a resort and/or hotel experience preferred
• Bilingual a plus

CERTIFICATES, LICENSES, REGISTRATIONS

• Must have a valid Driver’s License

QUALIFICATIONS

• Must be at least 18 years old
• Must have a valid driver’s license and at least one year of driving experience
• Must meet the company motor vehicle report requirements
• Must have the ability to perform skilled work in general maintenance
• Must have proficient skills in painting, tile, plumbing, carpentry, and electrical
• Must possess knowledge of telephone and TV troubleshooting for the signal
• Must have the ability to problem-solve and repair major appliances
• Must have knowledge of hand and power tools, and a mechanical aptitude
• Must have strong troubleshooting and face-to-face guest communication skills
• Must be able to follow written instructions and complete documentation associated with unit maintenance

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

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At Holiday Inn Club Vacations®, we are committed to delivering exceptional vacation experiences for our guests and owners, and a culture that values Caring, Courage and Creativity for our team members.

One of the first things new team members notice here is the feeling of family. Everything we do revolves around our goals of strengthening families and leading the way in family travel.

We focus not only on creating meaningful experiences for our members and guests, but also developing our own family. We invest in passionate, high-performing team members who embrace our values and fuel our growth.