General Management - Business Analyst (General) - Level 2

Operations Management Analyst (Part-Time)

Pay Rate: $39.00 Per Hour 
Schedule: Part-Time – 20 hours/week
Preferred Schedule: Monday / Wednesday / Friday
Work Arrangement: Can be fully remote
Assignment Duration: 6 months
Extension: Possible
Potential for Conversion: Yes – potential to convert to FTE and grow into full-time hours
Experience: 3–5 years
Interview: 1 virtual Teams interview with the Hiring Manager; second round if needed

Position Overview:
The Operations Management Analyst will support a growing location by providing operational analytics, reporting, and administrative support. The ideal candidate is highly analytical, curious, adaptable, and capable of translating complex data into clear business insights that stakeholders can understand and use to make actionable decisions.

The selected candidate should be comfortable working independently and hitting the ground running, as training on the specific tools will be minimal.

Key Responsibilities:

• Build and maintain Power BI dashboards and analytics models to visualize KPIs, trends, and operational performance.
• Analyze operational metrics, including:
  • Capacity utilization
  • Resource allocation
  • Project efficiency
• Support ad hoc analysis and executive reporting in a fast-paced environment.
• Develop benchmarking models and forecasting scenarios to support strategic decision-making.
• Collaborate with cross-functional teams to align data sources, improve data quality, and streamline reporting.
• Coordinate budget preparation and gather input from internal and external resources.
• Review monthly department budget reports and maintain expense controls.
• Prepare commentary and explanations for budget variances for management review.
• Troubleshoot and resolve basic inquiries and requests from internal and external clients.
• Track department processes and procedures to identify opportunities to improve service delivery.
• Compile operating, financial, and statistical reports.
• Gather information for periodic updates related to project resources and fiscal plans.
• Assist with developing project plans and costs, including personnel and fiscal requirements.
• Work within established procedures and practices to achieve objectives and meet deadlines.
• Communicate information clearly, ask appropriate questions, and ensure stakeholder understanding.

Must-Have Skills:

• Power BI
• Microsoft Excel
• Microsoft Office Suite
• Strong data analysis and reporting skills
• Experience developing dashboards and/or analytics models
• Ability to translate data into clear, actionable business insights
• Strong verbal and written communication skills
• Ability to analyze information and make sound business judgments
• Strong organizational skills and an inquisitive mindset
• Ability to work independently with minimal training
• Intermediate mathematical skills, including percentages, fractions, and financial calculations

Nice-to-Have Skills:

• Ability to move quickly between priorities and respond to changing data.
• Experience with forecasting and benchmarking models.
• Experience analyzing operational KPIs and performance metrics.
• Applicable professional certifications.
• Experience improving reporting processes and frameworks.

Education & Experience:

• Bachelor's degree highly preferred
• Relevant professional experience may be considered in lieu of a degree.
• Targeting approximately 3–5 years of relevant experience.

Ideal Candidate:
The ideal candidate is analytical, curious, adaptable, and comfortable operating in an evolving environment. They should enjoy improving processes and reporting frameworks and be particularly strong at taking raw or complex data and presenting it in a way that business stakeholders can easily understand and act upon.

Interview Process:

• Round 1: Virtual Microsoft Teams interview with the Hiring Manager.
• Round 2: May be conducted if needed.
• Candidates will be required to provide an example of previous work demonstrating how they have presented data. The example must not contain proprietary or confidential information but should clearly demonstrate their ability to visualize and communicate data effectively.