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General Manager(04461) - 1201 Cole Mill Rd.

Dominos Pizza

Durham, NC

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JOB DETAILS
SKILLS
Beverages, Business Operations, Credit Cards, Customer Support/Service, Delivery Driving, Ingredient Preparation, Operational Audit, Operational Communications, Order Delivery, Order Processing, Profit & Loss, Promotional Programs, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Transportation Routing
LOCATION
Durham, NC
POSTED
Today
Company DescriptionJob DescriptionGM Job Description* Lead a team of delivery drivers and csr's to ensure orders are expedited quickly and correctly* When closing, responsible for end of the night bank deposits* When closing, responsible for doing a nightly product inventory count* When opening, ensure the store is set up properly and ready to receive orders upon time of open* Foster and project a sense of urgency with each and every order* Ensure the store is running according to Domino's Operation Evaluation Review standards* Oversee total store operations* Communicate with other managers and staff regarding any aspect that impacts business operations* Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery* Actively training the GMIT on all aspects of store operations* Maintain staffing levels that mirror the needs of business at any point of the day* Creating and maintaining an employee schedule based upon labor needs* Collect money and signed credit card receipts from delivery drivers at the end of their shift* Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer* Ensure vehicle used for delivery pass inspection, both mechanically and visually* Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time* Ability to read and understand P&L ledger* Uphold Dominos standards of grooming, uniform, and appearance* Promote pizza products, specials, and promotions* Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, andproperly box products for delivery or carryout* Provide quality customer service to internal and external customers both over the phone and in person* Ability to speak and write clearly and comprehension of using a computer based order entry system* Contribute to and promote an atmosphere of teamwork, energy, and funQualificationsAdditional InformationAll your information will be kept confidential according to EEO guidelines.

About the Company

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Dominos Pizza

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