Beverages, Business Operations, Credit Cards, Customer Support/Service, Delivery Driving, Ingredient Preparation, Operational Audit, Order Delivery, Order Processing, Profit & Loss, Team Lead/Manager, Time Management, Training/Teaching, Transportation Routing
Job Description
Job Duties
- Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly
- When closing, responsible for end of the night bank deposits
- When closing, responsible for doing a nightly product inventory count
- When opening, ensure the store is set up properly and ready to receive orders upon time of open
Foster and project a sense of urgency with each and every order
- Ensure the store is running according to Dominos Operation Evaluation Review standards
- Oversee total store operations
- Communicate with other managers and staff regarding any aspect that impacts business operations
- Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
- Actively training the GMIT on all aspects of store operations
- Maintain staffing levels that mirror the needs of business at any point of the day
- Creating and maintaining an employee schedule based upon labor needs
- Collect money and signed credit card receipts from delivery drivers at the end of their shift
- Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
- Ensure vehicle used for delivery pass inspection, both mechanically and visually
- Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
- Ability to read and understand P&L ledger
- Uphold Dominos standards of grooming, uniform, and appearance
- Promote pizza products, specials, and promotions
- Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
- Provide quality customer service to internal and external customers both over the phone and in person
- Ability to speak and write clearly and comprehension of using a computer based order entry system
- Contribute to and promote an atmosphere of teamwork, energy, and fun
Additional Information
All your information will be kept confidential according to EEO guidelines.