General Manager 4 – Food

GENERAL MANAGER 4 – FOOD SERVICE

Location: Winston‑Salem, NC 27127

Experience Level: Mid‑Senior

Experience Required: 5 Years

Education Required: Bachelor’s Degree

Industry: Education / Campus Dining

Relocation Assistance: Limited

Visa Sponsorship: Not Available

Role Overview

This position oversees a comprehensive campus dining program at a public arts institution offering high school, undergraduate, and graduate-level training in performing, visual, and media arts. The dining operation includes a resident dining hall, coffee shop, multiple retail locations, a convenience store, catering services, and vending within the campus residential community.

The General Manager is responsible for ensuring high‑quality food service, strong financial performance, and an exceptional experience for students, faculty, staff, and visitors.

What You’ll Do

• Oversee all day‑to‑day food service operations
  

• Ensure delivery of high‑quality meals and service
  

• Meet financial targets and operational goals
  

• Build and maintain strong client and customer relationships
  

• Develop strategic plans to support growth and service excellence
  

• Foster a positive, engaging work environment
  

• Ensure all company standards, policies, and compliance requirements are met
  

Requirements

What You Bring

• Demonstrated leadership skills with a history of strong employee engagement
  

• Prior supervisory experience and the ability to work collaboratively
  

• Culinary production knowledge and strong safety/sanitation compliance background
  

• Ability to manage multiple priorities and communicate professionally
  

• Commitment to high‑level customer service
  

• Flexibility to take on additional responsibilities as needed
  

• Working knowledge of food management systems and proficiency with reporting and computer applications
  

• Valid Driver’s License
  

Minimum Qualifications

• Bachelor’s Degree or equivalent experience
  

• Minimum 5 years of management experience
  

• Minimum 5 years of functional experience in food service operations
  

Benefits

• Medical Insurance
  

• Dental Insurance
  

• Vision Insurance
  

• 401(k) Retirement Plan
  

• Paid Time Off (PTO)
  

• Holiday Pay
  

• Employee Assistance Program (EAP)
  

• Life Insurance Options
  

• Short‑Term & Long‑Term Disability