General Manager

Position Type: Full-Time

Leadership Level: Executive Restaurant Leadership

About Us

At Chick-fil-A Ammon, we are committed to serving our guests with excellence, creating meaningful experiences, and developing leaders who positively impact our community. We believe great food is important, but great people make the difference. We are seeking a passionate, high-capacity leader to serve as our next General Manager— someone who thrives in a fast-paced environment, leads with integrity, develops strong teams, and is committed to operational excellence.

Position Overview

The General Manager is responsible for overseeing all aspects of restaurant operations including team leadership, guest experience, financial performance, talent development, and operational systems. This role requires a servant leader who can inspire others, execute at a high level, and foster a culture of care, accountability, and growth.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and develop a high-performing leadership team
• Create a positive culture focused on accountability, teamwork, and growth
• Recruit, train, and retain top talent
• Mentor future leaders within the organization

Operations Management

• Oversee daily restaurant operations to ensure excellence in food quality, speed, cleanliness, and guest experience
• Maintain Chick-fil-A operational standards and systems
• Analyze performance metrics and implement improvements
• Ensure compliance with all safety and food handling procedures

Financial Performance

• Manage labor, food cost, and operational budgets
• Drive profitability while maintaining exceptional guest service
• Monitor KPIs and execute strategies to improve results

Guest Experience

• Foster a culture of genuine hospitality
• Resolve guest concerns with professionalism and care
• Build strong community relationships and represent the brand positively

Qualifications

Required

• 3+ years of leadership or management experience
• Proven ability to lead teams in a high-volume environment
• Strong communication, organizational, and problem-solving skills
• Ability to work flexible hours, including mornings, evenings, and Saturdays
• Passion for leadership development and guest service

Preferred

• Restaurant or hospitality leadership experience
• Multi-unit or high-volume management experience
• Experience with coaching and team development systems
• Financial management and business operations experience

What We Offer

• Competitive salary based on experience
• Performance-based bonuses
• Leadership development and growth opportunities
• Positive, team-oriented culture
• Paid time off
• Meal benefits
• Opportunity to make a meaningful impact in the community

Who You Are

You are:

• A servant leader
• Highly organized and driven
• Passionate about people development
• Calm under pressure
• Operationally excellent
• Committed to high standards and strong culture

Apply Today

If you are passionate about leadership, operational excellence, and making a positive impact through service, we’d love to meet you.

• To apply, please submit your resume and leadership experience.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

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