General Manager-Amusement Park

Crawford Thomas Recruiting

Brooklyn, NY

JOB DETAILS
SALARY
$175,000 Per Year
LOCATION
Brooklyn, NY
POSTED
30+ days ago
Base Salary $180-225k + Bonus

GENERAL MANAGER

Immediate Opening
Do you have what it takes to shape the future of the amusement park industry?
We are looking for a visionary General Manager to lead the most iconic and influential
amusement park in the world by making history with the future.
About Us:
This position is with an amusement park development and
management company located in New York City. 

POSITION: General Manager

JOB RESPONSIBILITIES:
Operations:
  • Oversee the amusement park Operations including Food and Beverage, Ride Operations, Midway Games, Park Services, EMT, Security, Retail, Photo, Arcade, and Guest Services.
  • Oversee Ride Maintenance, Facility Maintenance, Project Management, and Information Technology.
  • Oversee high safety standards at all times to ensure utmost safe environment for employees and guests.
  • Oversee current and fixed asset use and management at the amusement park location.
  • Coordinate contractors and sub-contractors in development projects.
  • Establishes and maintains relationships with outside vendors and services.
  • Ensure park equipment and systems are properly maintained by the maintenance staff, both from a functional and aesthetics standpoint.
  • Actively manage the park during hours of operations, ensuring safety and operating procedures are met.
Finance and Administration - with support from Headquarters:
  • Monitor revenues and expenses according to forecasts.
  • Central Amusement International Inc.
 
  • Coordinate all supply and product procurement and payments.
  • Oversee all company assets life cycle.
  • Coordinate preparation of annual weekly, monthly and annual forecasts.
  • Analyze profit and loss statements and respond accordingly.
  • Report to the President and CEO summarizing progress on short-term objectives.
Human Resources – with support from Headquarters:
  • Responsible to uphold Company culture and policies at the amusement park location.
  • Coordinate recruitment, training and career development.
  • Liaison with local stakeholders to build mutually beneficial talent/employment pool.
  • Coordinate employment and compliance to regulatory concerns.
  • Coordinate preparation of annual personnel budgets.
  • Prepare staff schedules according to occupancy forecasts, ensuring adequate staffing levels according to business volume and minimal staffing safety requirements.
  • Evaluates all permanent staff on a bi-monthly basis and rewards or takes corrective action accordingly to ensure growth and development culture to continuously increase standards.
  • Develop school of maintenance and operations to ensure excellent results and balance labor market constraints given by New York City cost of living.
Sales and Marketing – with support from Headquarters:
  • Coordinate Sales and Marketing strategy and advertising opportunities.
  • Coordinate media, PR events and promotional activations.
  • Coordinate branding and creative consistency.
  • Promote and market the amusement park, attractions and special events.
  • Connect with local businesses, school, and other community groups to drive attendance.
Strategic:
  • Provide proactive and accountable leadership to the amusement park location in accordance with the Company vision.
  • Achieve the business objectives and revenue goals set out for the amusement park location through innovative operations management and planning.
  • Key participant in the development of the annual business plans, annual budgets and the long-term strategic plan, including the capital planning process.
  • Foster solid relationships with local stakeholders.
  • Optimize resources to achieve growth and sustainability objectives.
  • Coordinate project management of new developments with headquarters.
  • Initiates steps and leads loss prevention efforts while ensuring company standards are upheld.
  • Limit liability in guest related incidents by responding to and documenting incidents, including timely communications to our insurance carriers.
  • Oversee food and beverage operations, including safe food handling and serving of alcohol.
  • Routinely inspect the park for safety compliance, safety training and proper stocking of first aid equipment and station.
  • Ensure all amusement park spaces and attractions are maintained regarding cleanliness standards and in compliance with safety guidelines.
  • Ensure compliance with all federal, state, and local requirements related to associates and park operations (permits, licenses, certifications, alcohol awareness training.)
  • Coordinate with HQ all outside services including construction maintenance, internet, website, printers, graphic artists, insurance, accounting and booking services.
  • Extend calendar of operations to ensure more revenue-generating days.
  • Increase attendance to match amusement park location capacity.
POSITION REQUIREMENTS:
  • A minimum of 10+ years’ experience managing an amusement park and/or multi-site attractions.
  • Bachelor’s degree in hospitality or business. Master’s preferred
  • Experience with budgeting and managing P&Ls.
  • A self-starter with the ability to take charge of a team and operations.
  • Excellent communication, interpersonal, and guest services skills complemented by strong team building and motivating abilities.
  • Excellent knowledge of technological solutions.
  • A firm grasp of financial business principles, safety compliance, time-management, and computer skills.
  • Ability to work long hours-weekends/nights/holidays as required.
PERSONAL ATTRIBUTES:
  • Must have leadership experience to motivate, guide, and build a team who understands common goals.
  • Must understand how to manage cross-functional teams and hold all levels accountable.
  • Must have the heart of field operations and the mindset to successful run the mechanics of an iconic amusement park.
  • Must be a hands-on, adaptable manager able to handle pressure and pivot when needed.
  • Able to interpret information and proactively identify and solve problems with unquestionable integrity and good independent judgment.
  • Effective communicator with good written and oral reporting skills and excellent interpersonal skills with people at all levels of the organization.
  • Enthusiasm, energy, integrity and positive attitude.
  • Teamwork, continuous improvement, and process-based culture.

About the Company

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Crawford Thomas Recruiting