General Manager, Autonomous Vehicle Operations Phoenix, AZ · Onsite

The Mission

Moove AV is the silent engine of the mobility revolution. We don't just manage fleets; we engineer the operational infrastructure that allows autonomous vehicle (AV) technology to scale globally. By partnering with world-class OEMs and tech providers, we ensure high-performance autonomous fleets are deployed with surgical precision.

As the General Manager, you are the architect of our ride hail operations. You will bridge the gap between cutting-edge software and the physical reality of fleet deployment, ensuring our vehicles are safe, available, and performing at peak efficiency.

The Role

This isn't a traditional fleet management role. You will lead three critical pillars: Ride Hailing Operations (RHO), Fleet Development & Readiness (FDR), and the Incident Response Team (IRT). You are the ultimate custodian of safety and the primary driver of operational profitability.

Key Responsibilities

1. Operational Excellence & P&L Mastery

• Own the P&L: Drive aggressive cost efficiencies and identify opportunities for operational "alpha."

• The Playbook: Implement and evolve our core SOPs using Kaizen frameworks to ensure every movement is optimized.

• Infrastructure: Oversee the vehicle fleet and physical depot infrastructure.

• Compliance & Safety: Act as the ultimate steward of safety culture, ensuring 100% regulatory compliance and vehicle health.

2. Strategic Partnership Management

• Partner Liaison: Serve as the primary operational lead for our AV Partners, managing high-level escalations and strategic alignment.

• Vendor Ecosystem: Manage outsourcing partners and third-party suppliers with a focus on high-yield performance and commercial discipline.

3. Scaling & AI Integration

• Efficiency First: We favor AI-driven solutions over headcount. You will be expected to leverage automation and AI tools to solve operational bottlenecks.

• The Scorecard: Design and manage business performance metrics (KPIs) for company-wide visibility.

• Team Building: Design, recruit, and lead a high-calibre team that thrives in a decentralized, fast-paced environment.

Your Profile

• The Veteran: 10+ years of experience in high-complexity operations (EV fleets, logistics, or advanced supply chain).

• The Lean Expert: Deep familiarity with Kaizen or Six Sigma. You hate waste and love process.

• The Tech-Optimist: You have an instinctive preference for using AI and technology to scale operations rather than simply hiring more people.

• The Leader: A proven track record of building "A-player" teams and managing third-party commercial relationships with grit and diplomacy.

• Education: Degree in Engineering, Logistics, Operations Management, or a related field.

Key Performance Indicators (What Success Looks Like)

• P&L Performance: Consistently hitting or exceeding Monthly P&L targets.

• Fleet Uptime: Achieving peak vehicle availability through proactive readiness.

• Safety Record: Maintaining a zero-compromise safety threshold across all fleet metrics.

About the Team

Our team is analytical, fast-moving, and solutions-driven. We combine data, teamwork, and innovation to deliver world-class autonomous vehicle operations. If you're a hands-on leader who thrives in dynamic environments and is passionate about improving systems, people, and performance, you'll fit right in.

Drug-Free Workplace Statement

Moove is committed to maintaining a safe, healthy, and productive work environment for all employees. We are a Drug-Free Workplace. Applicants who receive a conditional offer of employment may be required to undergo a pre-employment drug screening.

Safety-Sensitive Addendum

This role is classified as a Safety-Sensitive Position. As such, the company strictly prohibits the use of any substance - legal or illegal - that may impair an employee's ability to perform their duties safely. Compliance with the company's drug testing policy is a mandatory condition of employment.

Driving Requirements/Motor Vehicle Record (MVR) Notification

This position requires the operation of a motor vehicle for company business. Therefore, any offer of employment is contingent upon the receipt of a satisfactory Motor Vehicle Record (MVR). Candidates must possess and maintain a valid driver's license and an acceptable driving history in accordance with our insurance carrier's standards. Ongoing monitoring of driving records may be conducted during the course of employment.

DISCLAIMER: Moove is a multi-state, global employer that complies with the individual laws in each state or country in which it operates. If the state or local law prohibits or differs from any statements, conditions or practices contained in this job description, the Company will strictly adhere to such state or local law.