Bartending, Beverages, Coaching, Communication Skills, Corporate Policies, Detail Oriented, Food Services, Hospitality and Tourism, Hotel Management, Leadership, Maintain Compliance, Mentoring, Onboarding, Operations, Organizational Skills, Performance Management, Point of Sale (POS) Systems, Problem Solving Skills, Restaurant, Safety/Work Safety, Team Building, Team Player
About Inness
An inspired country retreat were cultivated meets wild. Set across 220 expansive pastoral acres between the Catskill and Shawangunk mountain ranges, Inness is home to a hotel, restaurant, member s club, golf course, and a vibrant community rooted in thoughtful hospitality.
Recognized within the Michelin Guide for its distinctive guest experience, Inness blends design, landscape, and service at a level that reflects the standards of world-class hospitality.
This is a hands-on leadership role requiring active floor presence, coaching, service execution, and collaboration with culinary and hotel leadership teams.
This role is ideal for a dynamic hospitality leader with a strong background in both restaurant management and beverage programming. The General Manager / Beverage Director will oversee daily operations while also curating and managing a thoughtful wine and beverage program that reflects the spirit and standards of Inness.
Highly motivated applicants should reach out directly to
Andrew Fesen Dir of HR
717.940.2175
Responsibilities
- Lead and oversee all front-of-house restaurant operations during service
- Maintain exceptional guest experience standards with a focus on personalized hospitality
- Train, mentor, and develop FOH team members including servers, hosts, bartenders, runners, and support staff
- Uphold fine dining service standards, sequence of service, and attention to detail
- Manage staffing levels, scheduling, labor efficiency, and daily floor plans
- Partner closely with culinary leadership to ensure smooth service execution
- Monitor guest feedback and proactively resolve service concerns
- Conduct pre-shift meetings and ongoing service education
- Maintain cleanliness, organization, and presentation standards throughout the dining spaces
- Ensure compliance with all health, safety, alcohol service, and company policies
- Assist with wine service standards, special events, private dining experiences, and seasonal programming
- Support recruitment, onboarding, coaching, and performance management efforts
Qualifications
- Minimum 5 years of restaurant management experience in upscale or fine dining environments
- Strong knowledge of hospitality and elevated service standards
- Demonstrated leadership and team development abilities
- Excellent communication and problem-solving skills
- Ability to remain calm and organized in a fast-paced environment
- Experience with POS systems, scheduling software, and labor management
- Wine and beverage knowledge strongly preferred
- Flexible schedule including evenings, weekends, and holidays
- Passion for hospitality, food, wine, and guest experience
Preferred Experience
- Michelin-level, luxury hotel, or destination dining experience is highly valued
- Experience managing within boutique hotels, resorts, or hospitality-driven lifestyle properties is a plus
What We Offer
- Opportunity to work within one of the Hudson Valley s most recognized hospitality destinations
- Collaborative and hospitality-focused culture
- Competitive compensation
- Employee dining and property perks
- Opportunities for growth within a multi-faceted hospitality company
- Beautiful work environment surrounded by nature, design, and culinary excellence
If you are passionate about exceptional hospitality and creating meaningful guest experiences, we would love to hear from you.