DISCLOSURES
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company willinform the employee of any such changes.
EMPLOYMENT RELATIONSHIP DISCLOSURE
This position is employed by Enterprise Management Solutions LLC, which serves as the Employer of Record and staffing provider.
The employee will be assigned to work at and support The Charmed Table under a client service agreement. While Enterprise Management Solutions LLC is responsible for employment administration, including payroll, benefits (if applicable), and HR compliance, the employee will perform day-to-day duties at The Charmed Table and will receive operational direction, supervision, and performance expectations from The Charmed Table's leadership team.
The employee is expected to adhere to the policies, procedures, operational standards, and performance expectations of both Enterprise Management Solutions LLC and The Charmed Table, as applicable.
Nothing in this arrangement alters the at-will employment relationship with Enterprise Management Solutions LLC. The Company reserves the right to modify assignments, responsibilities, reporting relationships, or work locations based on business needs.
ABOUT THE COMPANY
The Charmed Table, LLC isa full-service catering company based in Baltimore, Maryland. We specialize in delivering nutritious, high-quality prepared meals to group homes, assisted living facilities, and other supportive housing programs. Our mission is to provide consistent, timely, and safe meal service to help our community thrive through food.
COMPANY WEBSITE:
COMPANY PHONE NUMBER: (667) 290-6226
HR DEPARTMENT PHONE NUMBER: (667) 309-9920 EXT 10
HR DEPARTMENT EMAIL ADDRESS: hr@thecharmedtable.com
POSITION TITLE: General Manager - Catering Operations
ALTERNATE TITLE(S):Catering Operations Manager, Food & Beverage Operations Manager,
COMPANY: The Charmed Table
DEPARTMENT: Food Services
DIVISION: Operations
UNIT: Hospitality & Culinary Operations
ACCOUNTABLE TO: Chief Operations Officer
ACCOUNTABLE FOR: Ensuring the daily execution of catering, delivery, DoorDash, and meal program operations; overseeing staff scheduling, supervision, appearance, productivity, and accountability; maintaining food quality, presentation, menu consistency, and customer satisfaction; managing cost control, waste reduction, receipt tracking, inventory accuracy, and overall operational profitability; implementing and maintaining operational systems including recipe costing, inventory tracking, production planning, and performance reporting; ensuring compliance with food safety standards including HACCP, temperature control, sanitation, and audit readiness; delivering weekly performance reports to leadership and implementing corrective actions in a timely manner; and collaborating with outsourced administrative functions to support operational accuracy, customer follow-through, billing processes, HR coordination, and marketing execution.
CLASSIFICATION: Non-Exempt W-2, Hourly - Full-Time
WORK SCHEDULE:
This schedule reflects 8 hours per day, totaling 40 hours per week, Monday through Friday, 8:00 AM-5:00 PM. Scheduling needs may vary based on business demands, and adjustments may be required as reasonably assigned.
COMPENSATION RANGE: $55,000 - $65,000 annually, commensurate with experience, qualifications, and demonstrated performance
Incentive Compensation: At the discretion of the Company, incentive compensation may include one or more of the following structures: