General Manager - Classic Skating St. George

Infly HQ
  • St. George, Utah
    30+ days ago

    Job Description

    Classic Skating St. George is part of the Classic Fun Center family, offering roller skating, arcade, parties, and family fun. We’re on a mission to make life better for our people and our guests, and we’re looking for a high-caliber General Manager who can set strong standards, elevate the team, and help grow this location into a thriving community hub.

    About the Role

    This is a hands-on leadership position for someone who can coach a team, run great operations, drive profitability, and create a magnetic guest experience. Our St. George location is growing, and we need a leader who can build structure, raise expectations, and lead with energy and clarity every day.

    You’ll be responsible for all operating hours, staffing, labor control, guest experience, and sales-building initiatives across the facility.

    Key Responsibilities
    Guest Experience Leadership
    • Create a warm, memorable, and people-first environment for guests and staff

    • Ensure exceptional service across admissions, skate rentals, parties, arcade, and café

    • Ensure a clean, safe, well-maintained facility at all times

    • Solve guest concerns with professionalism and care

    Team & Culture Management
    • Recruit, hire, train, and develop a high-performing team

    • Establish clear standards, coaching, accountability, and consistent follow-through

    • Mentor team members and prepare high performers for advancement

    • Model Classic’s values of hospitality, optimism, and ownership

    Operations & Financial Management
    • Run smooth daily operations and work floor shifts regularly

    • Manage labor efficiency, scheduling, and staffing levels

    • Maintain cost controls (COGS, waste, inventory, and supplies)

    • Oversee maintenance, inspections, and vendor coordination

    • Execute grassroots marketing, birthday party growth, group sales initiatives, and community outreach

    Sales & Growth
    • Drive admissions, events, parties, memberships, and upsells

    • Create and execute local marketing plans and partnerships

    • Track and improve KPIs (sales, labor %, guest satisfaction, retention, etc.)



    Requirements


    • 1-3+ years of management or leadership experience 

    • 1-3+ years of experience in the Restaurant Industry

    • Strong communication, coaching, and conflict-resolution skills

    • Ability to motivate and hold a team accountable

    • Strong operational discipline and attention to detail

    • Comfortable working weekends, event nights, and a 45-hour workweek

    • Ability to lead from the front by being energetic, hands-on, and guest-facing




    Benefits

    Compensation

    • $40,000–$60,000 DOE
    • Quarterly profit-sharing bonuses
    Perks
    • Free Classic admission for you, immediate family, and friends
    • Fun staff events, parties, and team outings
    • Free food/drinks on shift
    • Opportunities for long-term growth (multi-unit possibilities for top performers)
    • Occasional travel for company events, manager retreats, or tradeshows



    Numbers & Facts

    LocationSt. George, Utah

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