General Manager - Cooper Spur

North Face Inn LLC

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JOB DETAILS
SALARY
$3,144–$3,843 Per Week
SKILLS
Business Administration, Business Strategy, Catering Services, Childcare, Communication Skills, Community Relations, Culinary Operations, Driver's License, Employee Assistance Plan, Facilities and Maintenance, Financial Operations, Health Plan, High School Diploma, Insurance, Leadership, Mentoring, Microsoft Excel, Microsoft Exchange Server, Microsoft Office, Microsoft Outlook, Microsoft Word, Operational Improvement, Operations Management, Point of Sale (POS) Systems, Property Rentals, Realtime Transport Protocol, Recreation, Rentals, Restaurant, Retail, Revenue Growth
LOCATION
OR
POSTED
20 days ago

Find your line at Mt. Hood Meadows, where we turn passion into purpose by delivering unforgettable experiences in one of the Pacific Northwest's most stunning mountain settings. We believe in creating moments that matter - for our guests, for each other, and for the community. Apply today and join a team that fully embodies the mountain lifestyle.

Position Overview

Cooper Spur Mountain Resort is seeking an exceptional hospitality leader to serve as its next General Manager. Nestled on the north side of Mt. Hood, Cooper Spur is a one-of-a-kind destination that combines a boutique mountain lodge, restaurant, weddings and events, overnight accommodations, recreation, and a family-friendly ski area into a truly unique guest experience.

This is far more than a traditional General Manager role. As the leader of both Cooper Spur Mountain Resort and Cooper Spur Ski Area operations, you will guide every aspect of the business; from culinary excellence and guest hospitality to lodging, events, facilities, and financial performance. Youll work alongside an experienced leadership team while remaining hands-on in the operation, helping shape memorable guest experiences and fostering a culture where team members thrive.

Were looking for a leader who is as comfortable developing long-term business strategy as they are stepping into the restaurant during a busy dinner service, walking the property to identify operational improvements, meeting with a wedding client, or mentoring department leaders. Success in this role requires sound business judgment, strong financial acumen, operational excellence, and perhaps most importantly a genuine passion for hospitality.

This is an opportunity to build on Cooper Spurs momentum and help define its future. Youll have the autonomy to drive innovation, grow revenue, strengthen community relationships, elevate the guest experience, and lead a destination that continues to evolve while preserving the character and authenticity that make Cooper Spur so special.

If youre an experienced hospitality leader who enjoys building high-performing teams, solving complex operational challenges, and creating exceptional experiences for guests and employees alike, wed love to hear from you.

This is a full-time, benefitted, year-round position

Qualifications and Experience

  • Minimum 3 years of management experience in hospitality, culinary/restaurant, or resort operations - including catering and events - with profit-and-loss accountability and a successful record of financial performance.
  • Experience in all aspects of culinary services operations and management, with the willingness to be hands-on in the operation.
  • Minimum age 21 (required for the management and service of alcohol under OLCC).
  • Valid driver's license and ability to meet company driving insurance requirements.
  • SERV Safe Manager Certification and OLCC Service Permit (or ability to obtain both within 30 days of hire).
  • Must be able to work weekends, holidays, and extended hours throughout the winter season and during peak events.
  • Must successfully pass a background check
  • High school diploma or equivalent (bachelor's degree preferred - see below).
  • Must be comfortable with the changing dynamics of a seasonal business

Preferred Qualifications and Experience

  • Bachelor's degree in Business Administration, Hospitality, Ski Area Management, or a related field.
  • Experience at a resort, lodge, or high-quality restaurant that also hosts large catered events, weddings, and banquets.
  • Lodging/hotel, ski resort, and facilities/maintenance operations experience.
  • Proficiency with point-of-sales and reservation systems (e.g., Micros, RTP) and with Microsoft Office (Word, Outlook, Excel).
  • Ability to communicate in Spanish.

Compensation:

  • Wage: $3144 - $3843 gross per bi-weekly pay period

Benefits:

  • Generous employer contribution towards medical plan
  • Dental, Vision, and Life Insurance
  • 401k after 500 hours in 6 months. (Age 21 and Over)
  • PTO, Vacation and Sick Pay
  • Employee Assistance Program

Perks

  • Year-Round housing rental options available. Subject to availability.
  • Ski/Snowboard Season Pass for employee and qualifying dependents
  • Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
  • Buddy Tickets (3 discounted tickets to share)
  • Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
  • Mountain Exchange Program (Ability to request free lift access to regional resorts)
  • Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
  • Free Employee Transportation from Hood River & Sandy
  • Summer Seasonal Job Connections with Local Businesses
  • Access to Team Wellness Programs
  • Team Appreciation Events/Dinners

Click Here to learn more about our team member perks.

MHM is dedicated to fostering a consistent and enduring effort to create a welcoming and respectful environment for our team, guests, and community. Our hiring and recruitment efforts are designed to be equitable and accessible, and we actively seek ways to broaden participation in Snowsports for groups who have historically faced barriers.

If you need assistance with the application process, please reach out to us at jobs@skihood.com - were happy to help.

About the Company

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North Face Inn LLC