Budgeting, Business Development, Business Growth, Business Operations, Cash Flow, Coaching, Communication Skills, Construction, Continuous Improvement, Corporate Compliance, Customer Experience, Customer Relations, Customer Service Operations, Customer Support/Service, Dental Insurance, Emergency Services, Employee Retention, Entrepreneurship, Industry Standards, Insurance, Leadership, Market Share, Mentoring, Multitasking, Operational Improvement, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Profit & Loss, Profit & Loss Management, Project Execution, Regulations, Regulatory Compliance, Revenue Growth, Revenue/Sales Reporting, Sales, Staff Development, Team Lead/Manager, Team Player, Vision Plan
LOCATION
Raleigh, NC
POSTED
15 days ago
About the Company
Our client is one of the nation's premier disaster restoration contractors, serving commercial and residential customers for more than 75 years. With a long-standing reputation for excellence, integrity, and responsiveness, the company provides comprehensive restoration services including emergency mitigation, reconstruction, and contents restoration following fire, water, storm, and other catastrophic losses.
Backed by a national platform and a strong local presence, our client combines the resources of an industry leader with the entrepreneurial spirit of local market leadership. This is an outstanding opportunity to join an organization committed to operational excellence, employee development, and helping communities recover when they need it most.
About the Position
Our client is seeking an experienced General Manager to lead its Raleigh, North Carolina branch. This executive leadership role is responsible for driving operational performance, financial results, business development, and team leadership across all areas of the business.
The General Manager will oversee mitigation, reconstruction, contents restoration, sales, customer service, and administrative operations while ensuring exceptional project execution and an outstanding customer experience. This leader will be responsible for growing market share, building high-performing teams, and delivering strong financial performance while maintaining the company's long-standing reputation for quality and service.
This is an exceptional opportunity for a proven operational leader who thrives in a fast-paced, service-oriented environment and is passionate about developing people, growing businesses, and delivering outstanding client outcomes.
Compensation
Base salary up to $170,000+, depending on experience
Annual performance bonus opportunity of up to 50% of base salary
Equity participation opportunity for qualified candidates
Key Responsibilities
Provide overall leadership and direction for all branch operations.
Manage full P&L responsibility, including revenue growth, profitability, budgeting, cash flow, and financial performance.
Lead and develop high-performing teams across operations, sales, mitigation, reconstruction, contents, customer service, and administration.
Establish and monitor key performance indicators to ensure operational excellence and financial success.
Drive business development initiatives and strengthen relationships with clients, insurance partners, and community stakeholders.
Ensure projects are delivered safely, efficiently, and in compliance with company standards and industry regulations.
Foster a culture focused on accountability, teamwork, safety, and continuous improvement.
Partner with regional and corporate leadership to execute strategic growth initiatives and achieve business objectives.
Recruit, mentor, and retain top talent while building leadership capability throughout the organization.
Requirements
Proven success leading a service-based business with full operational responsibility.
Strong financial acumen with demonstrated P&L management experience.
Executive leadership experience within restoration, construction, facilities services, specialty contracting, or a similar service-driven industry.
A successful track record of driving revenue growth while improving operational performance.
Experience building, coaching, and developing high-performing teams.
Excellent leadership, communication, and relationship-building skills.
Strong organizational and decision-making abilities with the capacity to manage multiple priorities.
Benefits
Base salary up to $170,000+
Annual bonus opportunity of up to 50% of base salary
Equity opportunity
Medical, dental, and vision insurance
Company-paid life and disability insurance
401(k) retirement plan
Car allowance
Professional development and leadership growth opportunities
The support and stability of an established national organization with significant opportunities for career advancement