General Manager

Smith Dairy Queens

Eagle, Idaho

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JOB DETAILS

SKILLS

Business Support, Cost of Goods Sold (COGS), Disciplinary Action, Food Safety, Government Requirements, High School Diploma, Inventory Reports, Local Government, Marketing, Operations Guidelines, Operations Processes, Order Processing, Performance Reviews, Reporting Skills, Restaurant, Safety/Work Safety, Sales, Staff Training, State Government, Store Opening, Team Player

LOCATION

Eagle, Idaho

POSTED

5 days ago

General Manager

The General Manager oversees the entire restaurant operations including financial performance, product production, inventory, personnel, sales, marketing for the restaurant; and ensures the restaurant is operated with operational guidelines established by the owner and franchisor.

Essential Functions

Hire and train employees on all company safety and operational policies and procedures, evaluate and discipline employees and provide environment of employee appreciation, encouragement and team work.
Comply with all written and oral rules of store operations and procedures and complying with workplace conduct policies.
Assist in taking and preparing customer orders of food and drinks with friendly, sanitary and food control procedures. Collect and put money in cash register and leaving it in for each order.
Follow all safety rules and procedures, including all supervisor directions.
Properly staff store per sales volume or as approved by supervisor.
Make sure store is opened and ready for business by required time and remains in full operation until approved closing time.
Complete all paperwork and cash deposits before store operations begin. Correctly prepare daily reports, inventory, bank deposits and all other administrative paperwork.
Maintain working knowledge and ability to make all approved DQ products to established formulas.
Serve customers in a fast, courteous and friendly manner.
Communicate with customers and fellow employees about orders, training and needs of employees.
Satisfy local and state government health requirements.
Perform the above function in tight spaces with the physical functions described on subsequent pages.

Qualifications

High school diploma
3 or more years of management experience at a restaurant chain
Proven track record managing COGS and labor
Must work a minimum of 50 hours of scheduled time; two closing shifts per week, one being a weekend closing shift
Ability to work flexible hours and days to support business hours and needs

For physical requirements of the position, please contact HR for the complete job description.

About the Company

Smith Dairy Queens

Dairy Queen was first built in Jollet, Illinois in 1942. Franchises were sold to various individuals thought the United States and other areas. In Texas, Mr. Omar Smith became one of the first individuals to secure area franchises from the Dairy Queen. In 1947, Mr. Smith put up the DQ logo on his first store and we have continued to grow.

Today our company owns and operates 39 stores, mostly in small towns located south and southwest of our home office in Bryan. Our company is now part of an international chain of 5,000 stores worldwide. Our continued growth depends on how well each of us performs in our jobs and our number one job is customer service. As we smile, act Smith Dairy Queens LTD. Company DISCLAIMER: This transmission is intended only for the person named above and may contain privileged, confidential or proprietary business information. Please notify me immediately by phone or e-mail, if you have received this transmission in error. If you have received this in error, copying, distributing, or any disclosure of this transmission and its contents is prohibited and may be unlawful. Thank you for your assistance and I apologize for any inconvenience.

INDUSTRY

Restaurant/Food Services

FOUNDED

1942

WEBSITE

http://www.dairyqueen.com/us-en/?localechange=1&

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