Coaching, DNA, Detail Oriented, Entrepreneurship, Establish Priorities, Fitness, Leadership, Linux Media Players, Mentoring, Metrics, Operating Systems, Operations Management, People Management, Performance Metrics, Profit & Loss, Retail, Retention Programs, Revenue Planning, Sales, Schedule Development, Standard Operating Procedures (SOP), Stewardship, Teach Graduate Students, Team Lead/Manager, Training Program
Our client is far more than a fitness destination; it is a $1M+ high-traffic powerhouse and a 16-year cornerstone of the Houston community. They are the trendsetters of movement and the architects of unapologetic self-expression. While the industry often defaults to standardized, sterile routines, our client evolves daily. They provide a sophisticated, elite environment that balances premium service with a culture of radical belonging. They are where luxury meets humanity.
THE MISSION
To curate an elevated, sophisticated setting where dreams materialize through a "Culture of Yes." As Houston’s premier destination for self-discovery, our client is dedicated to impeccable service and the maintenance of a sanctuary where every individual is seen, heard, and celebrated.
THE VALUE PROPOSITION: A Legacy of Impact
Your leadership transcends operational management; you are a facilitator of human potential.
- The Individual Journey: You are not managing a schedule; you are overseeing transformations. You will witness the visceral impact of your leadership as members find strength, build lifelong friendships, and achieve audacious goals in a space free of judgment.
- The Professional Portfolio: You will lead a sophisticated squad of 60+ elite creators. You provide the structural stability and the refined systems that allow world-class talent to flourish. You do not just manage a team; you curate a legacy.
- The Executive Horizon: We offer the stability of a 16-year brand with the limitless agility of an entrepreneurial venture. You are not here to maintain a status quo; you are here to scale a masterpiece.
THE 5 PILLARS OF EXCELLENCE (OUR DNA)
- Evolution: We pursue constant personal and professional refinement.
- Synergy: We are a high-performance collective. No task is beneath us in the pursuit of the win.
- Integrity: We arrive prepared. We prioritize results over excuses.
- Agility: We embrace the pivot. We navigate high-velocity environments with grace and grit.
- Service Mastery: We embody the "Culture of Yes," anticipating needs before they are articulated.
THE ROLE: Executive Presence in the Trenches
The General Manager is a visible leader. This role requires an individual who balances executive oversight with active, hands-on engagement.
- Operational Stewardship: You own the P&L, member retention strategies, and revenue targets. You ensure that Standard Operating Procedures are executed with surgical precision while constantly seeking innovative optimizations.
- Talent Architecture & Mentorship: You take full ownership of the leadership pipeline. Leveraging the newly established training programs, you will identify, develop, and mentor a specialized Lead Team (Sales, Instructors, and Front Desk). Whether refining current talent or recruiting your own future leaders, you ensure the company standard is felt in every interaction.
- Metric Mastery: You own the P&L, member retention, and revenue targets. You lead with a data-driven mindset, turning complex KPIs into actionable wins.
- Facility Excellence: You maintain a "showroom" environment. Your eye for detail ensures that our luxury setting is consistently pristine and welcoming.
- Technical Command: You will achieve 100% fluency in Mindbody and the internal tech stack, eliminating friction for both staff and members.
THE 90-DAY ASCENSION Efficiency in all operating systems.
- Cultural Integration: Earn the respect of the squad through active partnership and demonstrated expertise on the floor.
- Operational Optimization: Identify and resolve one significant bottleneck to enhance team efficiency.
- Strategic Growth: Assume full accountability for revenue and retention KPIs, establishing a clear trajectory for growth.
Requirements
WHO YOU ARE (REQUIREMENTS)
- The Seasoned Leader: 5+ years of progressive management experience in high-end hospitality, luxury retail, or premium fitness.
- Formally Refined: You possess a proven background in leadership development. While you arrive with a mastery of the fundamentals, you have a relentless drive for the advanced sales and executive refinement we provide to our top-tier leadership
- Composed & Inclusive: You thrive in vibrant, diverse environments and possess the emotional intelligence to lead a wide spectrum of talent and clientele.
- Growth-Centric: You are an intrapreneur. You have a proven history of scaling high-revenue operations and possess the "owner-mindset" required to take a successful brand to its next peak.
- A Master Trainer: You don't just manage people; you build them. You have a verifiable history of developing talent and promoting from within.
Benefits
COMPENSATION & REWARDS
- Base Salary: $75,000 - $85,000 + Performance Incentives (OTE $100k+).
- Executive Coaching: Direct access to industry-leading sales and leadership mentorship.
- Comprehensive Benefits: Health/Dental/Vision + Unlimited access to Houston's most unique lifestyle studio.