General Manager – Food and Facilities and Operations

General Manager Opportunity

Martin, TN 38238 Relocation Assistance: Limited (Case By Case Determination)

Role Overview: We are seeking an experienced General Manager to lead a high-volume, multi-unit dining operation. This role oversees residential dining, retail, and catering services with full operational and financial accountability. The General Manager serves as the senior on-site leader and ensures strong performance, compliance, and customer satisfaction.

Position Summary: The General Manager will:

• Direct all contract management service operations
• Lead and develop management and administrative teams
• Oversee cash control, payroll, staffing, and special functions
• Maintain strong client and customer relationships
• Drive operational growth and strategic initiatives
• Ensure compliance with food safety, sanitation, and workplace safety standards

What You'll Do:

• Lead multi-outlet dining operations
• Serve as primary contact for strategic decisions
• Oversee residential, retail, and catering units
• Ensure regulatory, labor, and safety compliance
• Develop and mentor staff
• Implement cost-effective operational improvements
• Use data to manage budgets and optimize performance

Requirements What You Bring:

• Food service management experience in multi-unit or campus environments
• Strong financial and P&L management skills
• Proven leadership and hospitality background
• Ability to manage multiple priorities in a fast-paced setting
• Excellent communication and customer service skills
• Knowledge of food safety, sanitation, and workplace safety standards

Minimum Qualifications:

• Bachelor's Degree or equivalent experience
• 5+ years of management experience
• 5+ years of functional experience in food service operations

Must-Have Requirements:

• Prior General Manager or Operations Manager experience as senior on-site leader
• 5+ years managing food service accounts with $3M+ annual revenue
• Experience overseeing residential, retail, and/or catering operations
• High-volume operations experience
• Direct supervision of managers for 5+ years
• Demonstrated compliance with food safety, sanitation, and safety standards

Benefits: Health Insurance Package, 401K, PTO