General Manager Founders Club

**FULL-TIME** Full-time **LOCATION** 2090 Village Center Circle Summerlin NV 89134 **ABOUT US** For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. Building on that legacy, Founders Club represents the future of fitness, wellness, recovery, and hospitality. Designed as a first-of-its-kind flagship destination, Founders Club brings together best-in-class fitness experiences, innovative wellness and recovery offerings, premium amenities, and elevated service in an environment unlike any other. More than a club, Founders Club is a destination where members can train, recharge, connect, and thrive. Join us and help shape the next chapter of fitness, wellness, and member experience. **JOB SUMMARY** The Founders Club General Manager is the business leader, community builder, and brand ambassador for our premier flagship destination. This leader owns the full club experience and performance, responsible for creating significant market momentum, converting relationships into membership and wellness revenue, and build a highly engaged community people want to join and remain part of. The role calls for an exceptional sales leader who is visible in the market, personally connected to members and prospects, and skilled at developing a team that delivers both elevated hospitality and ambitious results. With competitive base pay and significant performance-based commission opportunity, success is measured by sustained revenue growth, member loyalty, community relevance, team performance, and flawless execution of the Founders Club experience. **COMPENSATION & VARIABLE PAY** **This role is eligible for commission.** In addition to competitive base pay, the Founders Club General Manager participates in an uncapped variable pay plan designed for a growth-oriented leader. The plan rewards membership growth, premium service performance, and overall club success. There is no cap on earnings: the more you grow the business, the more you earn. Variable pay components include: + **New Member Sales Commission** -- earned on new membership sales. + **Personal Training Commission** -- earned on personal training sales. + **Pilates, Recovery & Premium Amenities Commission --** earned on Pilates, recovery, and premium amenity sales. + **Club Growth & Performance Monthly Bonus --** tied to overall club growth and performance results. _Commission and bonus eligibility, performance metrics, and payout terms are governed by the applicable Founders Club compensation plan document and are subject to change at the company's discretion._ **ESSENTIAL DUTIES & RESPONSIBILITIES** + Own the Founders Club business plan and deliver membership, personal training, wellness, recovery, retail, and ancillary revenue goals while maximizing profitability. + Serve as the club's chief sales leader: create pipeline, set daily and weekly activity expectations, inspect results, coach conversion behaviors, and hold the team accountable for exceeding targets. + Personally cultivate high-value prospects, strategic relationships, and referral sources; confidently lead tours, consultations, follow-up, and closing conversations when the opportunity requires senior leadership. + Build a distinctive Founders Club community by knowing members, connecting people to one another, and creating experiences that generate belonging, loyalty, advocacy, and referrals. + Represent Founders Club in the local market through partnerships, networking, community organizations, neighboring businesses, influencers, and events that expand awareness and attract qualified prospects. + Develop and execute a year-round calendar of member events, prospect experiences, brand activations, and outreach initiatives that strengthen community and create measurable sales opportunities. + Recruit, onboard, coach, and retain a best-in-class leadership and club team capable of delivering premium hospitality and high-performance sales execution. + Create a culture of excellence, ownership, urgency, and accountability through clear expectations, frequent recognition, direct feedback, and consistent performance management. + Lead the end-to-end member journey, ensuring every interaction--from first inquiry and tour through onboarding, engagement, recovery, and renewal--feels personal, polished, and worthy of a flagship brand. + Use sales, retention, utilization, satisfaction, labor, and financial data to identify opportunities, adjust strategy, and communicate a clear action plan to senior leadership. + Oversee daily operations, staffing, scheduling, facility presentation, equipment readiness, cleanliness, safety, and service recovery so the club is always member- and prospect-ready. + Manage budgets, labor, expenses, inventory, and vendor relationships responsibly while protecting the quality and standards of the Founders Club experience. + Maintain compliance with company policies, employment practices, safety requirements, and applicable laws and regulations. **QUALIFICATIONS** **Required Knowledge, Skills & Abilities** + 5+ years of successful general management or senior leadership experience in a premium fitness, hospitality, lifestyle, luxury retail, membership, or other high-touch sales environment. + Demonstrated record of exceeding significant sales and revenue targets through disciplined pipeline management, team coaching, relationship selling, and strong closing ability. + Proven ability to build and engage a community of members, prospects, partners, and local influencers--not simply manage a facility. + Experience leading, developing, and holding accountable a multi-functional team in a fast-paced, metric-driven business. + Strong business and financial acumen, including comfort with budgets, labor, revenue forecasting, conversion, retention, and profit-and-loss drivers. + Executive presence and exceptional interpersonal communication; able to connect authentically with a wide range of people and represent a premier brand with confidence. + Hands-on, highly visible leadership style with the flexibility to work peak business hours, including evenings, weekends, and special events as needed. + CPR/AED certification is required within 30 days of hire. The company provides access to an approved training program at no cost, and certification must be maintained throughout employment. **Preferred Knowledge, Skills & Abilities** + Bachelor's degree in Business Administration, Hospitality, Sports Management, Exercise Science, Kinesiology, or a related field. + Established relationships within the local business, fitness, wellness, hospitality, or lifestyle community. + Experience opening, repositioning, or scaling a flagship, luxury, or high-volume location. + Experience designing events, partnerships, and member programming that drive both engagement and revenue. **Physical, Mental, and Environmental Demands** + Frequently requires the ability to learn new tasks, maintain focus, make timely decisions, and communicate effectively with members, prospects, partners, and team members. + Frequent use of telephones, computers, printers, and other electronic devices requiring fine manipulation. + Prolonged standing, walking, and time spent throughout the club, engaging members, leading the team, and inspecting the member experience. + Regular bending, stooping, climbing, reaching, and lifting and/or moving up to 25 pounds; occasionally lifting up to 50 pounds with or without assistance. + Regular exposure to cleaning agents, fitness equipment, moving mechanical parts, and noise levels consistent with an active fitness and wellness environment. **Travel Requirement** + Ability to travel up to 10% of the time to attend training sessions, meetings, market events, and community partnership activities. **BENEFITS AT 24** The Founders Club General Manager role offers competitive base pay plus meaningful performance-based commission opportunity tied to business results. In line with our mission to create a healthier, happier world, we also offer comprehensive benefits to help our team members do just that. Benefits may include paid time off, medical and dental coverage, 401(k) with match for qualifying positions, a free gym membership, and discounts on products and personal training. Team members can also connect through Employee Resource Groups and participate in community events both in person and virtually. **Disclaimer** DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. **Benefits Summary** 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. **Compensation Summary** **All Employees:** Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. **Average of 30 hours or more per week:** Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. **FUNCTIONAL GROUP** Club Management

Location:Nevada

Job Id:9606F1CF17544D26BAF6399E0B9B25E5