General Manager / Front of House Manager

Pizzeria di Territorio Raleigh, NC

Full-Time, Salaried $60,000 $75,000 + Performance Bonus + Benefits

Total compensation potential: up to $81,000 annually

Pizzeria di Territorio is a new elevated Italian pizzeria opening in Raleigh, NC. We are a brick oven concept rooted in authentic regional Italian culinary traditions terroir-driven ingredients, DOP-certified products, slow-fermented doughs, and genuine Italian hospitality. "Di Territorio" means "of the territory" every ingredient, every dish, and every glass on our menu tells a story about where it comes from.

We are a 3,500 square foot space housing two concepts. Compact by design. Alongside the pizzeria, the space also houses Stoccaggio an intimate evenings-only speakeasy pouring elevated craft cocktails and Italian wine alongside upscale small plates. We intend to make a profound impression.

A hospitality professional who loves the floor as much as they love the business. You can run a flawless Friday dinner service and sit down Monday morning to review the labor report with genuine clarity and ownership. You build teams that want to come to work. You make guests feel like they've found their neighborhood trattoria on their very first visit.

A genuine passion for Italian food, wine, and culture is not a formal requirement. But it is absolutely the thing that will make you love this job and love what we're building.

Own the full front of house operation from day one floor, team, systems, and culture

Hire, train, schedule, and develop a FOH service team built on genuine Italian hospitality standards

Manage FOH labor costs to a target of revenue; proactive scheduling based on covers data

Operate and maintain our POS system (Toast preferred) and manage all daily reporting and cash handling

Manage our reservation and waitlist platform (Resy or OpenTable) configuration, pacing, and guest experience

Own FOH vendor relationships: linen, beverage supply, small wares, and service supplies

Collaborate closely with our Head Chef on service flow, menu knowledge training, and seasonal menu transitions

Represent Pizzeria di Territorio in the Raleigh dining community press, partnerships, neighborhood events, and Italian cultural programming

Ensure full compliance with North Carolina Responsible Alcohol Service requirements for all FOH staff

3+ years of progressive FOH leadership experience in full-service dining

1+ year in a GM, AGM, or equivalent title strongly preferred

Comfort with P&L basics you can read a labor report and know what to do about it

Experience with Toast POS or a comparable modern POS platform preferred

North Carolina Responsible Alcohol Service certification (or willingness to obtain before first day of service)

A genuine love of hospitality you find energy in the floor, not just behind it

Interest in Italian food, wine, and culture; knowledge of Italian wine regions and varietals is a plus and a path for growth

$60,000 $75,000 base salary, commensurate with experience

Up to $6,000 annual performance bonus, paid quarterly based on KPIs including guest satisfaction, labor efficiency, and team retention

Total cash potential up to $81,000

Employer contribution toward individual health insurance; dental and vision options available

10 days PTO + 5 sick/personal days

$750 annual professional development budget conferences, WSET wine certification, Italian culinary courses, beverage education

$300/year dining research reimbursement

50% dining discount for GM + one guest at all times

One complimentary staff meal per shift; full family meal participation

$50/month cell phone stipend

Formal profit-sharing conversation at the 18-month mark

2 consecutive days off guaranteed per week; schedule posted 2 weeks in advance

Real growth path: Director of Operations, brand expansion, and equity conversations are on the table for the right person

We're not looking for a formal cover letter. We're looking for a real person.

Send us a personal note and tell us one of the following:

A meal that changed how you think about Italian food what it was, where it was, and why it stayed with you.

A restaurant experience that made you want to fix something what was broken and how you would have handled it.

No resume required to start but include it if you'd like. Be honest. Be specific. We read everything.