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Business Jobs in Grand Rapids, MI

General Manager

BODY 20 LLC

Grand Rapids, MI

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JOB DETAILS
SALARY
$50,000–$60,000 Per Year
SKILLS
Alliance/Partner Management, Budget Reporting, Business Growth, Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Detail Oriented, Entrepreneurship, Equipment Maintenance/Repair, Event Management, Exceeded Sales Goal, Expense Reports, Fitness, Lead Management, Leadership, Loyalty Programs, Maintain Compliance, Management Consulting, Marketing, Marketing Plan, Operations, Operations Management, Performance Reviews, Problem Solving Skills, Profit & Loss Management, Retail, Retail Sales, Retention Programs, Revenue Growth, Sales, Strategic Planning, Team Building, Team Lead/Manager, Team Player
LOCATION
Grand Rapids, MI
POSTED
1 day ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Wellness resources
BODY20 Cascade is Hiring a General Manager - Is That You?

We're looking for a driven, hands-on leader to take the reins at BODY20 Cascade. As General Manager, you'll own the studio's overall performance-leading a high-performing team, growing revenue and memberships, and ensuring every aspect of the BODY20® experience meets our gold standard.

Compensation: $50,000-$60,000 base + bonus

Schedule: Full-Time (40+ hours/week)

BODY20® is revolutionizing fitness with Electro-Muscle Stimulation (EMS) technology - offering a full-body workout in just 20 minutes. We're on a mission to help people unlock their full potential - and we're looking for a General Manager to lead our studio team, drive business growth, and deliver an exceptional member experience.

This role is perfect for someone who thrives at the intersection of fitness, business, and leadership.
You'll be the face of the studio, responsible for:

Sales & Membership Growth
  • Personally drive membership sales and conversions through lead management, consultations, and relationship building.
  • Achieve and exceed monthly and quarterly sales goals - including membership sales, retail sales, and retention.
  • Lead and coach the team on effective sales processes, lead nurturing, and delivering compelling in-studio experiences.
  • Create, manage, and execute local marketing plans, community events, and outreach strategies to drive consistent organic lead flow.
  • Develop strategic partnerships with local businesses, wellness providers, and influencers to expand brand reach.
Leadership & Team Development
  • Hire, train, develop, and retain a team of Sales Associates and Coaches who embody the BODY20® mission.
  • Foster a high-performance culture that focuses on collaboration, accountability, positivity, and continuous growth.
  • Conduct regular team meetings, performance reviews, and ongoing coaching sessions to drive team development and engagement.
  • Lead by example in all aspects - from daily lead follow-up to member engagement to representing the brand locally.
Operations & Studio Management
  • Oversee daily studio operations including scheduling, payroll, inventory, member service, equipment management, and facility cleanliness.
  • Ensure an exceptional member experience through smooth check-ins, personalized service, issue resolution, and consistent communication.
  • Manage studio P&L performance, budgeting, reporting, and expense control to meet financial goals.
  • Maintain compliance with BODY20® operational standards, policies, and studio systems
Member Experience & Community Building
  • Build a thriving studio community by engaging with members, celebrating milestones, and creating a strong sense of belonging.
  • Organize and host events, workshops, and local initiatives to strengthen client relationships and enhance brand loyalty.
  • Develop referral strategies and loyalty programs to maximize retention and organic growth.
Qualifications:
  • 2+ years of management experience in fitness, retail, hospitality, or a customer-facing industry (Boutique Fitness strongly preferred).
  • 2+ years of proven sales leadership experience with a demonstrated ability to hit and exceed goals.
  • Strong leadership, coaching, and team development skills.
  • Excellent communication, organization, and problem-solving abilities.
  • Passion for health, wellness, fitness, and helping others transform their lives.
  • Entrepreneurial spirit with a results-driven, proactive approach.
  • Proficiency in CRM, POS, and studio management software systems (preferred).
What Success Looks Like:
  • Consistently meeting or exceeding studio sales, revenue, and retention goals.
  • Building a strong, motivated team that delivers an exceptional member experience.
  • Creating a vibrant community that members are excited to be a part of.
  • Growing the BODY20® brand presence in the local market through grassroots marketing and partnerships.
  • Maintaining a high standard of operational excellence across all studio functions.
Why Join BODY20®?
  • Competitive base salary + aggressive bonus potential
  • Free BODY20® EMS Training Sessions
  • Paid Time Off (PTO)
  • Benefit options available
  • Growth opportunities within a rapidly expanding brand
  • Fun, supportive, and empowering company culture
  • Chance to make a real impact - on your career, your team, and your community
If you're passionate about fitness, love leadership, and are ready to grow with an innovative brand - apply today!

This BODY20® franchised studio is independently owned and operated under license by BODY20 Global USA LLC ("Franchisor"). Your application will go directly to the franchise studio owner, and all hiring decisions will be made by the studio owner or its management. Franchisor does not have any direct or indirect control over the franchised studio's employment practices. All inquiries about employment at this BODY20® franchised studio should be made directly to the studio owner, not to Franchisor.

Compensation: $50,000.00 - $60,000.00 per year

Who Are We? Most people know you only use 10% of your brain. But most don't realize you only use 30% of your body. BODY20® is here to change that. By combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your body's muscles the way your brain does BODY20® helps every body workout to 100%. OUR CODEAt BODY20, we live what we believe That you shouldn't have to choose between fitness and family time. That fitness should never compete with career. That getting in shape shouldn't hurt. That everybody should get the most out of life, and every body is entitled to feel great. Webelieve in FITNESS EQUALITY If you are:
  • a passionate, positive and detail oriented person that can talk to anyone
  • someone who enjoys teamwork and wants to be a part of a world class fitness company
  • someone who would go all in on an 80's themed workout and might just drop and do a burpee for fun
Then you're probably the right person for us! Because we are:
  • all about fun, exciting and rewarding experiences for our team members
  • expanding rapidly around the country
  • looking for successful and motivated people who what to improve themselves and their career


This BODY20® franchised studio is independently owned and operated under license by BODY20 Global USA LLC ("Franchisor"). Your application will go directly to the franchise studio owner, and all hiring decisions will be made by the studio owner or its management. Franchisor does not have any direct or indirect control over the franchised studio's employment practices. All inquiries about employment at this BODY20® franchised studio should be made directly to the studio owner, not to Franchisor.

About the Company

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BODY 20 LLC

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