Sign upLog in
JobsJobs in MichiganJobs in Grand Rapids, MIBusiness Jobs in Grand Rapids, MI

General Manager

JHG Group - IHOP

Grand Rapids, MI

Apply
JOB DETAILS
SALARY
$50,000–$60,000 Per Year
SKILLS
Computer Skills, Cook Dishes, Disciplinary Action, English Language, Food Safety, High School Diploma, Human Resources Strategy, Marketing, Microsoft Excel, Microsoft Word, Operations Planning, People Management, Performance Metrics, Problem Solving Skills, Reporting Skills, Resolve Customer Issues, Restaurant, Sanitation, Staff Training, Standard Operating Procedures (SOP), Time Management, Writing Skills
LOCATION
Grand Rapids, MI
POSTED
30+ days ago
Responsibilities:


  • Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies, and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant’s current operations plan
  • Developing and maintaining a professional functional working relationship with restaurant hourly employees and the franchisee organization
  • Managing the restaurant floor, focusing on regular contact with guests. Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.
  • Ensuring that employee recruitment and training, operations, food preparation, food safety, and sanitation, and security practices are in compliance with SOP in these areas.
  • Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
  • Completing all required reports and paperwork accurately and on time. Maintaining personnel files with appropriate employment and legal documents.
  • Available to work days, nights, weekends, and holidays
Qualifications:


  • Minimum of two years of restaurant management experience 
  • High school diploma or equivalent experience
  • Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.
  • Basic computer skills including Email, MS Excel, MS Word is a plus
The above is not an all-inclusive job description

Benefits:


  • Competitive Pay
  • Annual Bonus Package if performance metrics are met
  • Health Insurance
  • 401K
  • Paid Vacation
  • Real Advancement Opportunities
  • Starting salary can range from $50,000/year to $60,000/year based on experience 
Benefit Conditions: Waiting period may apply, Only full-time employees eligible

About the Company

J

JHG Group - IHOP

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Assistant Jobs in Grand Rapids, MIAssistant Manager Jobs in Grand Rapids, MICenter Manager Jobs in Grand Rapids, MIGeneral Manager Jobs in Grand Rapids, MIManager Jobs in Grand Rapids, MISupervisor Jobs in Grand Rapids, MITeam Leader Jobs in Grand Rapids, MI