General Manager

SERVPRO of Preferred Fire and Water, LLC

Grand Rapids, MN

JOB DETAILS
SKILLS
Budget Management, Budgeting, Business Development, Communication Skills, Construction, Customer Support/Service, Emergency Response, Health Insurance, Healthcare Reimbursement, Industry Standards, Insurance, Leadership, Maintain Compliance, Molding Processes, OSHA, Operations, Operations Management, Organizational Skills, Performance Metrics, Process Improvement, Profit & Loss, Profit & Loss Management, Project Tracking, Project/Program Management, Regulations, Revenue Growth, Safety Compliance, Safety Standards, Sales Administration, Sales Management, Team Lead/Manager, Time Management
LOCATION
Grand Rapids, MN
POSTED
30+ days ago
SERVPRO is a leading provider of property restoration services, specializing in water, fire, mold, and storm damage recovery. We’re known for rapid response, high-quality workmanship, and exceptional customer care.


Position Summary


We’re seeking an experienced General Manager to oversee daily operations, drive revenue growth, and lead our restoration team. This role requires strong leadership, operational expertise, and a deep understanding of the restoration industry.


Key Responsibilities


  •  Lead and manage all branch operations, including production, sales, and administration 
  •  Drive revenue growth through business development and client relationships 
  •  Oversee project management to ensure jobs are completed on time and within budget 
  •  Manage P&L, budgeting, and financial performance 
  •  Recruit, train, and develop team members 
  •  Ensure compliance with safety standards and industry regulations 
  •  Maintain relationships with insurance carriers, adjusters, and commercial clients 
  •  Monitor KPIs and implement process improvements 
Qualifications


  •  5+ years of leadership experience in restoration, construction, or related field 
  •  Strong knowledge of water, fire, and mold remediation processes 
  •  Experience managing P&L and driving profitability 
  •  Excellent leadership, communication, and organizational skills 
  •  Ability to thrive in a fast-paced, emergency-response environment 
  •  Certifications (preferred): IICRC, OSHA 
Benefits


  •  Competitive salary  
  •  Health Ins Reimbursement Plan 
  •  Paid time off and holidays 
  •  Company vehicle  
  •  Professional development and certification support 


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

About the Company

S

SERVPRO of Preferred Fire and Water, LLC