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General Manager

Servpro
  • Grand Rapids, Minnesota
    30+ days ago

    Job Description

    SERVPRO is a leading provider of property restoration services, specializing in water, fire, mold, and storm damage recovery. We’re known for rapid response, high-quality workmanship, and exceptional customer care.

    Position Summary

    We’re seeking an experienced General Manager to oversee daily operations, drive revenue growth, and lead our restoration team. This role requires strong leadership, operational expertise, and a deep understanding of the restoration industry.

    Key Responsibilities

    •  Lead and manage all branch operations, including production, sales, and administration 
    •  Drive revenue growth through business development and client relationships 
    •  Oversee project management to ensure jobs are completed on time and within budget 
    •  Manage P&L, budgeting, and financial performance 
    •  Recruit, train, and develop team members 
    •  Ensure compliance with safety standards and industry regulations 
    •  Maintain relationships with insurance carriers, adjusters, and commercial clients 
    •  Monitor KPIs and implement process improvements 
    Qualifications

    •  5+ years of leadership experience in restoration, construction, or related field 
    •  Strong knowledge of water, fire, and mold remediation processes 
    •  Experience managing P&L and driving profitability 
    •  Excellent leadership, communication, and organizational skills 
    •  Ability to thrive in a fast-paced, emergency-response environment 
    •  Certifications (preferred): IICRC, OSHA 
    Benefits

    •  Competitive salary  
    •  Health Ins Reimbursement Plan 
    •  Paid time off and holidays 
    •  Company vehicle  
    •  Professional development and certification support 
    Compensation: $90,000.00 - $110,000.00 per year




    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

    Numbers & Facts

    LocationGrand Rapids, Minnesota
    Websitehttps://www.servpro.com/

    Skills

    • Budget Managementunmatched
    • Budgetingunmatched
    • Business Developmentunmatched
    • Communication Skillsunmatched
    • Constructionunmatched
    • Customer Support/Serviceunmatched
    • Emergency Responseunmatched
    • Health Insuranceunmatched
    • Healthcare Reimbursementunmatched
    • Industry Standardsunmatched
    • Insuranceunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Molding Processesunmatched
    • OSHAunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • Performance Metricsunmatched
    • Process Improvementunmatched
    • Profit & Lossunmatched
    • Profit & Loss Managementunmatched
    • Project Trackingunmatched
    • Project/Program Managementunmatched
    • Regulationsunmatched
    • Revenue Growthunmatched
    • Safety Complianceunmatched
    • Safety Standardsunmatched
    • Sales Administrationunmatched
    • Sales Managementunmatched
    • Team Lead/Managerunmatched
    • Time Managementunmatched

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