The General Manager (GM) oversees all membership, fitness, and operational functions to ensure financial success and deliver a high-quality member and team experience.
They recruit, hire, train, and develop a diverse, high-performing team, providing coaching and performance management.
The GM focuses on executing sales strategies, meeting membership and revenue targets, and personal production goals.
They participate in planning, develop monthly operational and financial plans, and report on results.
The GM fosters a positive gym culture, ensuring safety, cleanliness, and excellent member service while resolving escalated issues and maintaining policies.
Qualifications include leadership and organizational skills, industry knowledge, 2-3 years of management experience supervising 3-10 employees, and 3-5 years in sales or related fields. A high school diploma is required, with a bachelor’s preferred.