Brand Marketing (Branding), Budgeting, Business Skills, Communication Skills, Cost Control, Cost Forecasting, Customer Relations, Federal Laws and Regulations, Financial Control, Financial Management, Food and Beverage Industry, Hospitality and Tourism, Hotel Management, Housekeeping/Cleaning, Interpersonal Skills, Leadership, Loyalty Programs, Maintain Compliance, Marketing Campaign, Online Marketing, Operations Planning, Operations Processes, Performance Analysis, Policy Implementation, Problem Solving Skills, Procedure Implementation, Process Improvement, Promotional Programs, Sales, State Laws and Regulations, Strategic Planning, Team Lead/Manager, Team Player, Time Management
Job Title: General Manager
Company: Hilton Garden Inn, Ridgefield Park, NJ
Location: Ridgefield Park, NJ
About Us:
Blue Sky Hospitality Solutions is a fast growing hospitality company with over 60 hotels, committed to delivering exceptional guest experiences and results. We operate a portfolio of hotels across various brands, including Hilton, Marriott, Hyatt and IHG.
The Opportunity:
We are seeking a dynamic General Manager with Hilton experience to lead the team at our Hilton Garden Inn in Ridgefield Park, NJ. The ideal candidate will be a hands-on leader who has a measurable track record and a passion for delivering exceptional results.
Key Responsibilities:
- Provide strategic leadership and direction to all hotel departments - Front Desk, Housekeeping, Sales, Food & Beverage, and Maintenance.
- Ensure exceptional guest satisfaction by being a visible leader and ensuring guest service quality, cleanliness and fiscal controls throughout the property .
- Develop and implement operational policies and procedures to drive change.
- Hire, train, and supervise department managers and staff, fostering a positive work environment and promoting teamwork and collaboration.
- Monitor financial performance, including topline, budgeting, forecasting, and cost control measures.
- Cultivate relationships with corporate clients, travel agencies, and local businesses to be the hotel of choice
- Participate in revenue calls
- Oversee brand sales and marketing initiatives, including digital marketing campaigns, promotions, and guest loyalty programs.
- Maintain compliance with all Hilton brand standards, as well as local, state, and federal regulations.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring resolutions that exceed expectations.
Qualifications:
- Bachelor's degree in Hospitality Management, or related field (preferred).
- Minimum of 7 years of experience in hotel management, with at least 2 years in a General Manager or Assistant General Manager role.
- Proven leadership skills with the ability to inspire and motivate a diverse team.
- Strong business acumen and financial management capabilities.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in OnQ or PEP is a must.
- Flexibility to work based on need and the business.
Benefits:
- Competitive salary commensurate with experience
- Health, dental, and vision insurance
- 401k
- Paid time off and holiday pay
- Career development opportunities within the Company.
Join our team and become a part of the Blue Sky family, where your passion for hospitality and dedication to excellence will be recognized and rewarded!
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Blue Sky Hospitality Solutions