General Manager (Hotel & Restaurant)

General Manager

The Peacock Inn, an upscale boutique hotel and fine dining destination, is seeking an experienced and service-driven General Manager to oversee all aspects of hotel and restaurant operations. This leadership role is responsible for delivering exceptional guest experiences, driving operational excellence, managing financial performance, and fostering a culture of professionalism, accountability, and teamwork.

The ideal candidate is a hands-on hospitality leader with strong experience in boutique hotel operations, fine dining service standards, team development, and revenue growth. Flexibility to work evenings, weekends, and holidays is required.

Leadership & Operations

• Oversee daily operations of the boutique hotel and restaurant, including rooms division, food & beverage, guest services, sales, marketing, and revenue management.
• Provide strategic leadership and operational direction to department managers and staff.
• Establish departmental goals and objectives aligned with the overall vision and financial goals of the property.
• Ensure exceptional guest satisfaction through consistent service excellence and attention to detail.
• Maintain high standards of professionalism, appearance, cleanliness, and hospitality throughout the property.
• Promote a positive team culture focused on collaboration, accountability, and employee development.

Restaurant & Food & Beverage Management

• Oversee all restaurant operations to ensure quality, efficiency, and consistency in food and beverage service.
• Ensure compliance with all local health department regulations, food safety standards, and sanitation procedures.
• Maintain readiness for health inspections and ensure all kitchen and dining areas meet company standards.
• Monitor inventory levels, establish and maintain par levels, and oversee proper storage and rotation of products and supplies.
• Recognize and maintain quality standards for food products including produce, seafood, dairy, and meats.
• Knowledge of wine and spirits preferred.

Staffing & Team Development

• Recruit, train, mentor, and develop team members in partnership with Human Resources.
• Address staffing needs and scheduling requirements to ensure operational coverage.
• Lead by example by maintaining high service standards and professional conduct.
• Conduct performance evaluations and provide coaching to maximize employee potential.
• Reinforce company policies, dress code standards, safety protocols, and operational procedures.

Financial & Administrative Responsibilities

• Assist with budgeting, procurement, inventory management, and cost controls across departments.
• Drive profitability through strong financial oversight, labor management, and operational efficiencies.
• Execute sales and marketing initiatives designed to increase occupancy, restaurant revenue, and guest engagement.
• Evaluate guest trends, market conditions, and competitive positioning to recommend operational improvements and new service opportunities.
• Ensure compliance with company policies, procedures, and all applicable laws and regulations.

Additional Responsibilities

• Attend required meetings, training sessions, and continuing education programs.
• Respond to operational challenges and assist in service coverage when necessary.
• Perform additional duties as assigned by the Director of Hospitality.

Qualifications & Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum of three (3) years of management experience in upscale hospitality and/or fine dining environments.
• ServSafe Certification required.
• Strong leadership skills with the ability to motivate, develop, and manage teams effectively.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills with the ability to multitask and perform in a fast-paced environment.
• Sound judgment, professionalism, and decision-making abilities under pressure.
• Proficiency in Microsoft Office Suite, email systems, Adobe, and restaurant POS systems.
• Ability to read, write, speak, and understand English fluently.
• Must be dependable, adaptable, and aligned with the company's culture and standards.
• Availability to work evenings, weekends, and holidays as business needs require.

Physical Requirements & Work Environment

• Ability to stand, walk, bend, stretch, stoop, push, pull, and lift up to 50 pounds.
• Ability to work in varying conditions including heat, noise, kitchen environments, odors, moisture, and temperature changes.
• Must maintain professional appearance and acceptable standards of personal hygiene at all times.

We Offer:

• Competitive Salary
• Medical Insurance
• 401(k) Plan
• Flexible schedule
• Comprehensive training
• Paid Sick and Vacation time

And more!!!

Visit us at http://www.genesisbiotechgroup.com

Genesis Hospitality is an equal opportunity employer