| General Manager Development Track (90-Day Path) • Train across all front- and back-of-house functions to assume full General Manager responsibility at approximately 90 days post-opening. • Meet defined training milestones and performance benchmarks reviewed with the Director of Operations. • Progressively take ownership of scheduling, financials, hiring, and daily operations during the training period. Financial Management • Own and analyze P&L performance, including sales, labor, cost of goods, and operating expenses. • Build and manage budgets, forecasts, and daily, weekly, and period reporting. • Control labor and food and beverage costs through scheduling, ordering, inventory, and waste management. • Manage cash handling, deposits, and POS reporting with accuracy and integrity. Floor Operations & Guest Experience • Maintain a strong, visible floor presence during service to lead the team and ensure an exceptional guest experience. • Set and uphold service standards for a fast-paced, elevated bistro environment. • Resolve guest concerns promptly and professionally, turning issues into loyalty. • Lead pre-shift line-ups and drive execution during peak service. Food & Beverage Program • Apply strong food and wine knowledge to support menu execution, guest recommendations, and staff training. • Partner with the Chef de Cuisine on menu, quality, and cost alignment. • Maintain knowledge of California wines and craft cocktails to support the beverage program and train front-of-house staff. Team Leadership & Compliance • Recruit, train, schedule, and develop front-of-house and management staff in compliance with California wage and hour laws. • Ensure accurate timekeeping and that non-exempt staff receive required meal and rest breaks. • Maintain compliance with California labor laws, health codes, ABC regulations, and Cal/OSHA safety standards. • Coach, evaluate, and document team performance in partnership with the Director of Operations. Responsible Beverage Service • Ensure all alcohol service complies with California ABC laws and Responsible Beverage Service (RBS) requirements. • Confirm staff maintain valid RBS certification and follow ID verification procedures.
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