Our team is seeking an awesome General Manager to step into a successful location that is 3 years-old, with excellent revenue-building skills (you can sell!), comfortable and love to lead a team, intuitively understand the retail environment, membership sales, autopay, add-on's, how to use marketing and in-store events to drive revenue.
This is a busy location and the ideal candidate thrives in a fast-paced and flexible environment. We value work/live balance, monthly bonuses and provide attractive schedule options!
Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the US. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. We help people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.
Key Roles:
Assist customers with their wellness issues related to need state, athletic performance, recovery, pain management, and general health
Focus and concentration on revenue, membership and sales
Educate customers about Restore's services and the health benefits they offer
Deliver a superior customer experience
Maintain, lead and coach a team of qualified wellness professionals
Represent the Restore brand and our mission to bring Hyper Wellness to as many people as possible
Identify and grow current KPI's
Meet the community's local recreational and top athletes and fitness enthusiasts at local events and generate interest in Restore's wellness services
Participate in local health and fitness events
Engage in both word-of-mouth and social media marketing
Manage social pages
Manage lead generation and first time visitors to convert them into members
Keep staff up-to-date on current promotions, upcoming events, and store updates
Communicate and maintain relationships with corporate staff and other managers in the network
Required Skills/Knowledge/Experience:
An affinity for sales. You need to enjoy the sales process and have a track record
Client engagement. Know how to build and close sales
Event planning
Understand and be good at guest recovery, customer service
Desire to make people feel better and pursue wellness
Passion for fitness and athletic achievement
Exceptional verbal and written communication skills. Charisma is appreciated
Ability to deliver action plans based on and measured by data. You have to be comfortable with the numbers
Good team player. You need to be a leader, but you also need to be able to delegate and develop a quality team
Desire to meet personal & team monthly, quarterly, and annual financial goals. Your total compensation will be tied to performance.
Bachelors degree preferred
Compensation / Benefits:
Competitive salary
Health benefits
Monthly performance bonuses
Access to complementary wellness services
Opportunity for growth
Vacation days
Numbers & Facts
Location
Los Gatos, CA
Skills
Coachingunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Employee Relationsunmatched
Event Managementunmatched
Fitnessunmatched
Health Planunmatched
Healthcare Providersunmatched
Lead Generationunmatched
Marketingunmatched
Pain Managementunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Retailunmatched
Salesunmatched
Sales Closing Skillsunmatched
Social Media Marketingunmatched
Team Lead/Managerunmatched
Writing Skillsunmatched
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