General Manager

Big Chicken is looking for our next great General Manager!

Shaquille O'Neal is scouting for the most talented, hardest-working players to join our roster. Think you’ve got the game?

This position is fully accountable for the profitable operation of a Big Chicken® Restaurant while adhering to all company guidelines and regulations. Hungry for a new job? Big Chicken is growing fast, and we are seeking a positive and energetic leader. With a focus on quality, innovation, and creating smiles, we offer a unique opportunity for individuals with a strong background in the restaurant industry and a commitment to operational excellence.

Benefits:

General Manager Benefits: 

• BONUS

• Excellent Pay

• Health, Dental and Vision insurance 

• 10 days Vacation- PTO- Plus Birthday bonus 

• Free Meals

• $$$ - Referral program

• Health Club Membership reimbursement

• Pride of being with the BEST!

Additional Requirements:

• Able to work on your feet for up to 13 hours at a time
• Able to lift up to 50 lbs
• Open availability - ability to work weekends and some nights required
• Cash handling skills required
• Familiarity with Microsoft office required
• Top notch customer service skills
• Ability to lead and develop a strong team

Requirements:

• Possess a positive attitude, Be ready and willing to manage their team and serve customers, every day with a smile.
• Be able to hire, train and motivate a high performance team.
• Understand and be able to manage food and labor costs.
• Understand a Profit and Loss Statement and operate restaurant at maximum profitability.
• 1+ years of management experience

As the General Manager, you will:

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Big Chicken® Policies and Procedures.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Big Chicken® “culture” of a cheerful and fun work environment.
• Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
• Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
• Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
• Be accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers
• Actively participate in Local Restaurant Marketing in local trade area.
• Implement and promote all Public Safety Foundation initiatives.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
• Represent Big Chicken® in a professional, positive manner at all times.
• Communicate effectively to the DM/Owner any and all issues that may impact our business.
• Maintain restaurant equipment in full working order and communicates problems immediately to Owner.
• Any other duties assigned by the Owner.

Founded in 2018, Big Chicken is backed by a dream team of partners; Craveworthy Brands; Authentic Brands Group, a multi-national, multi-billion-dollar brand development, marketing and entertainment company; and Hall of Fame basketball star Shaquille O’Neal. Big Chicken fuses O’Neal’s home-cooked childhood favorites with today’s trending flavors. From crispy chicken sandwiches and tenders to Cheez-It® crusted mac n’ cheese and hand-crafted ice cream shakes, each menu item tells a story all while offering guests an inside look into the life and personality of Shaquille O’Neal.

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