Customer Support/Service, Exceeded Sales Goal, Health Insurance, Meet Sales Quota, Operations Management, Performance Management, Performance Metrics, Sales, Team Lead/Manager
LOCATION
Lynchburg, VA
POSTED
23 days ago
Benefits:
401(k)
Bonus based on performance
Health insurance
Our General Managers are responsible for the overall success and smooth operation of the gym. This role encompasses three core areas: Cleanliness & Operational Management, Team Management & Customer Service, and Membership Sales.
Key Responsibilities: Cleanliness & Operational Management: Ensure that daily cleaning tasks are completed consistently, and that all gym equipment and amenities are properly maintained and in good working order.
Team Management & Customer Service: Recruit, train, and manage the front desk team to uphold high standards of customer service. Oversee daily responsibilities including phone calls, facility tours, and cleaning duties to ensure seamless front desk operations.
Membership Sales: Drive membership growth by meeting or exceeding monthly sales goals. Monitor and manage key performance indicators (KPIs) such as bookings, show-ups, and closing rates, ensuring they meet company standards on a daily basis.
Please note: This is a sales-driven leadership role. While operational and team management responsibilities are essential, a strong focus on membership sales performance is critical to success. The ideal candidate thrives in a fast-paced, goal-oriented environment and is motivated by achieving and surpassing sales targets.
$42,000.00 - $52,000.00 per year + Bonuses up to $1300 monthly