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Skills
Administrative Skillsunmatched
Analysis Skillsunmatched
Coachingunmatched
Corporate Policiesunmatched
Customer Support/Serviceunmatched
Employment Lawunmatched
Equipment Maintenance/Repairunmatched
Fast Foodunmatched
Financial Managementunmatched
Food Deliveryunmatched
Food Qualityunmatched
Food and Beverage Industryunmatched
Health Departmentunmatched
Health Insuranceunmatched
Inventory Costsunmatched
Inventory Managementunmatched
Maintain Complianceunmatched
Maintenance Servicesunmatched
Operationsunmatched
Operations Managementunmatched
Performance Analysisunmatched
Performance Reviewsunmatched
Profit & Lossunmatched
QoS (Quality of Service)unmatched
Quality Monitoringunmatched
Regulatory Complianceunmatched
Restaurantunmatched
Revenue Growthunmatched
Revenue/Sales Reportingunmatched
SLICE (Simulation Language with Integrated Circuit Emphasis)unmatched
Safety Standardsunmatched
Sales Analysisunmatched
Sanitationunmatched
Schedule Developmentunmatched
Staff Motivationunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Description
Position Summary
The General Manager is responsible for overseeing the daily operations of a Dunkin’ Donuts restaurant, ensuring exceptional guest service, operational excellence, profitability, and team development. The General Manager leads and motivates the team to deliver high-quality food and beverages while maintaining company standards, cleanliness, and a positive work environment.
Operations Management
Oversee all daily restaurant operations, including opening and closing procedures
Ensure consistent execution of Dunkin’ brand standards and policies
Monitor food quality, speed of service, and guest satisfaction
Maintain cleanliness, sanitation, and safety standards throughout the restaurant
Ensure compliance with health department regulations and company procedures
Team Leadership
Recruit, hire, train, and develop crew members and shift leaders
Create employee schedules based on business needs and labor goals
Coach and motivate employees to achieve performance expectations
Conduct performance evaluations and provide ongoing feedback
Foster a positive, team-oriented work culture
Financial Management
Manage inventory, food costs, labor costs, and overall profitability
Analyze sales reports and implement strategies to drive revenue growth
Control waste and minimize operational costs
Ensure accurate cash handling and deposit procedures
Customer Service
Deliver exceptional guest experiences and resolve customer concerns promptly
Build relationships with regular guests and maintain a welcoming environment
Ensure team members provide friendly, fast, and accurate service
Administrative Duties
Complete required paperwork, reports, and payroll tasks
Monitor equipment maintenance and coordinate repairs as needed
Ensure compliance with all employment laws and company policies
Benefits
Salary starting at 40K+
Bonus opportunities
Paid training
Health insurance options
Career advancement opportunities
Looking for Managers in the Tyler, Kilgore, Southwest Troup, Arlington and Troup Areas.
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!