General Manager

Esco Restaurant
  • Memphis, Tennessee
  • Full-time
9 days ago

Job Description

Position Overview:

 

General Manager

Lead with Purpose. Inspire Excellence. Build Something Exceptional.

Great restaurants don't happen by accident. They're built by leaders who know how to create winning teams, deliver unforgettable guest experiences, and drive outstanding business results.

If you're a passionate restaurant leader who thrives in a fast-paced environment, develops strong teams, and takes pride in running a best-in-class operation, we want to meet you.

This is more than a General Manager role. It's your opportunity to take ownership of a thriving restaurant, shape its culture, grow future leaders, and make a lasting impact on both guests and employees.

Why You'll Love This Opportunity

As our General Manager, you'll have the autonomy and support to lead a dynamic operation where people, performance, and hospitality come first.

You'll be empowered to:

Build and develop an exceptional team

Create memorable guest experiences that keep customers coming back

Drive sales, profitability, and operational excellence

Mentor and grow future restaurant leaders

Shape a positive, high-performance culture

Make meaningful contributions to the success of the business

If you're energized by leading from the front and taking ownership of results, this is the opportunity you've been looking for.


What You'll Do

As the General Manager, you'll oversee every aspect of restaurant operations, leading both Front of House and Heart of House teams to consistently deliver excellence.

You'll:

  • Lead daily restaurant operations with a relentless focus on quality, hospitality, cleanliness, and safety.
  • Recruit, hire, train, coach, and retain exceptional team members and managers.
  • Build a culture of accountability, teamwork, recognition, and continuous improvement.
  • Inspire employees to perform at their highest potential while creating opportunities for career growth.
  • Ensure guests receive an outstanding dining experience during every visit.
  • Resolve guest concerns professionally and proactively.
  • Manage scheduling and staffing plans to meet operational demands while controlling labor costs.
  • Drive revenue, profitability, and operational performance through strong leadership and execution.
  • Oversee inventory management, ordering, deliveries, and cost controls.
  • Maintain compliance with food safety, health regulations, and company standards.
  • Ensure the restaurant, equipment, and facilities are operating efficiently and effectively.
  • Lead by example by remaining visible, engaged, and hands-on during service.

What Sets You Apart

You're the kind of leader people want to work for.

You know how to inspire a team during the busiest shifts, develop talent, and maintain high standards without losing sight of the guest experience.

You bring:

  • Strong leadership and team-building abilities.
  • Exceptional communication and coaching skills.
  • Sound judgment and problem-solving capabilities.
  • Great organizational and operational management skills.
  • The ability to prioritize effectively in a fast-paced environment.
  • A guest-first mindset with a passion for hospitality.
  • Experience using restaurant technology and Microsoft Office applications.
  • A genuine commitment to developing people and helping others succeed.

What You'll Bring

  • 3-5 years of restaurant management or leadership experience.
  • Experience managing operations in a high-volume restaurant environment.
  • Proven success leading teams, driving results, and delivering exceptional guest experiences.
  • ServSafe Certification or the ability to obtain certification within the designated timeframe.
  • Bachelor's degree in Hospitality, Business Management, Culinary Arts, or a related field preferred.

The Reality of Great Leadership

Restaurant leadership is rewarding, exciting, and often demanding.

Success in this role requires:

  • Standing and walking for extended periods.
  • Occasionally lifting up to 50 pounds.
  • Flexibility to work evenings, weekends, holidays, and extended shifts when needed.
  • Remaining calm, focused, and solutions-oriented during busy service periods.

But for leaders who thrive on challenge, teamwork, and winning together, there's nothing more rewarding.


Join a Company That Invests in Leaders

We're looking for someone who doesn't just manage operations but elevates them.

Here, you'll have the opportunity to:

  • Lead a talented and passionate team.
  • Build a culture that people want to be part of.
  • Develop future managers and leaders.
  • Drive meaningful business results.
  • Be recognized for your impact and leadership.
  • Build a long-term career with a company that values excellence, accountability, and teamwork.

Ready to Take the Next Step?

If you're a proven restaurant leader who is passionate about hospitality, team development, and operational excellence, we want to hear from you.

Apply today and bring your leadership, vision, and passion to a role where your impact will be seen every day.

Equal Opportunity Employer

We are committed to creating an inclusive workplace and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other protected status under applicable law. Employment decisions are based on qualifications, merit, and business needs.

 

Numbers & Facts

LocationMemphis, Tennessee
Job TypeFull-time

Skills

  • Coachingunmatched
  • Continuous Improvementunmatched
  • Cost Controlunmatched
  • Establish Prioritiesunmatched
  • Food Safetyunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Lift/Move 50 Poundsunmatched
  • Maintain Complianceunmatched
  • Mentoringunmatched
  • Microsoft Officeunmatched
  • Operationsunmatched
  • Operations Managementunmatched
  • Operations Planningunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Profit & Lossunmatched
  • Regulationsunmatched
  • Restaurantunmatched
  • Revenue Growthunmatched
  • Safety Complianceunmatched
  • Safety/Work Safetyunmatched
  • Schedule Developmentunmatched
  • ServSafe Certificationunmatched
  • Talent Managementunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched

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