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Business Jobs in Miami Beach, FL

General Manager

Grove Bay Hospitality Group
  • Miami Beach, FL
  • Full-time
12 days ago

Job Description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Company parties
  • Dental insurance
  • Employee discounts
  • Tuition assistance

Stubborn Seedis seeking a General Manager with a passion to join a Michelin Star restaurant by Jeremy Ford! 
 
The restaurant general manager will be responsible for maintaining high standards of service, managing a team of staff members, coordinating with various departments, and optimizing overall restaurant performance.


Responsibilities:
  1. Oversee daily operations:
    • Supervise all aspects of the restaurant's activities, ensuring smooth and efficient operations.
    • Monitor and maintain high levels of customer service, satisfaction, and cleanliness.
    • Manage reservations, seating arrangements, and customer flow to optimize occupancy and minimize waiting times.
  2. Team management:
    • Recruit, train, and develop a team of skilled and motivated restaurant staff.
    • Schedule and assign duties to ensure adequate coverage and efficient service.
    • Provide ongoing coaching, feedback, and performance evaluations to enhance team performance.
  3. Customer service:
    • Ensure the delivery of exceptional customer service by setting and maintaining high standards.
    • Handle customer inquiries, concerns, and complaints promptly and professionally.
    • Foster a customer-centric environment and proactively seek ways to enhance guest satisfaction.
  4. Financial management:
    • Monitor and control operational costs, including labor, inventory, and supplies.
    • Implement effective strategies to increase revenue, improve profitability, and achieve financial targets.
    • Conduct regular inventory checks and collaborate with the procurement team to ensure optimal stock levels.
  5. Inventory and Supplier Management:
    •  Oversee inventory control, ordering, and stock management.
    • Develop and maintain relationships with suppliers and negotiate favorable terms.
    • Ensure optimal levels of food and beverage stock while minimizing waste.
  6. Compliance and safety:
    • Uphold health, safety, and sanitation standards, following local health regulations.
    • Ensure compliance with all applicable laws, regulations, and airport security protocols.
    • Maintain accurate records and documentation as required by company policies and procedures.
Qualifications and Skills:
  • Proven experience as a restaurant manager or in a similar leadership role.
  • Strong knowledge of restaurant operations, service standards, and best practices.
  • Level Two Sommelier Certification required; strong wine knowledge and ability to support wine program operations. 
  • Exceptional leadership and team management skills, with the ability to motivate and develop staff.
  • Excellent communication and interpersonal skills, with a customer-oriented approach.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Ability to work under pressure and handle challenging situations calmly and effectively.
  • Knowledge of relevant health and safety regulations and compliance requirements.
  • Flexibility to work shifts, including weekends, evenings, and holidays.
  • Prior experience in the airport or hospitality industry is a plus.
Grove Bay is an E-Verify and equal opportunity employer; you must show proof of eligibility to work in the U.S. 

Numbers & Facts

LocationMiami Beach, FL
Job TypeFull-time

Skills

  • Airport Securityunmatched
  • Best Practicesunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Corporate Policiesunmatched
  • Cost Controlunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Financial Managementunmatched
  • Food and Beverage Industryunmatched
  • Health Insuranceunmatched
  • Hospitality and Tourismunmatched
  • Interpersonal Skillsunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Multitaskingunmatched
  • Negotiation Skillsunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Operations Managementunmatched
  • Organizational Skillsunmatched
  • Performance Analysisunmatched
  • Performance Reviewsunmatched
  • Performance Tuning/Optimizationunmatched
  • Profit & Lossunmatched
  • Purchasing/Procurementunmatched
  • Record Keepingunmatched
  • Regulationsunmatched
  • Regulatory Complianceunmatched
  • Resolve Customer Issuesunmatched
  • Restaurantunmatched
  • Revenue Growthunmatched
  • Safety Complianceunmatched
  • Safety Standardsunmatched
  • Safety/Work Safetyunmatched
  • Sanitationunmatched
  • Security Protocolsunmatched
  • Staff Motivationunmatched
  • Team Lead/Managerunmatched
  • Training/Teachingunmatched
  • Tuition Feesunmatched
  • Vendor/Supplier Managementunmatched
  • Vendor/Supplier Relationsunmatched
  • Vision Planunmatched

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