General Manager

ISSA

Mililani, HI

JOB DETAILS
SALARY
$70,000–$100,000 Per Year
SKILLS
Coaching, Corporate Policies, Customer Experience, Fast Food, Financial Metrics, Financial Operations, Financial Planning, Financial Services, Fitness, Health Insurance, High School Diploma, Lead Generation, Lead Management, Leadership, Lift/Move 50 Pounds, Mentoring, Microsoft Office, Payroll Administration, Payroll Management, Performance Reviews, Problem Solving Skills, Safety/Work Safety, Sales, Strategic Planning, Talent Management, Team Lead/Manager, Training/Teaching, Website Conversion
LOCATION
Mililani, HI
POSTED
2 days ago
General Manager

The General Manager (GM) is the leader of the gym, responsible for the overall financial success, operational excellence, and the quality of the member experience. You will recruit, develop, and lead a high-performance team that reflects the UFC GYM brand and values.

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources

Key Responsibilities

  • Team Leadership & Development
    • Recruit & Hire: Identify and onboard top-tier talent for department managers and front-line staff.
    • Coach & Mentor: Conduct regular planning sessions and performance reviews to drive long-term career growth and team engagement.
    • Culture: Maintain a fun, safe, and community-focused environment for both members and staff.
  • Sales & Financial Performance
    • Drive Revenue: Ensure the team hits monthly targets for new memberships, private coaching attachments (25%), and Ultimate Mix (40%).
    • Lead Management: Oversee lead generation and appointment setting to maintain a 50% guest conversion rate.
    • Strategic Planning: Collaborate with senior leadership to develop and execute financial and operating plans.
  • Operations & Member Experience
    • Brand Standards: Be a visible role model on the floor, gathering member feedback and ensuring the gym remains in top-tier condition.
    • Problem Solving: Resolve elevated member concerns on the spot and coach the team to prevent recurrence.
    • Administration: Manage payroll, overtime approvals, and ensure all company policies and safety protocols are strictly followed.

Qualifications

  • Experience: 3-5 years of sales experience and 2-3 years in management supervising at least 3-10 employees.
  • Skills: Proficiency in Microsoft Office/Google Workspace and a strong understanding of gym-specific financial metrics (revenue, payroll, and ratios).
  • Education: High School Diploma or GED required; bachelor's degree preferred.
  • Physical: Ability to stand for 8-12 hours and lift between 50-120 lbs.

Compensation: $70,000.00 - $100,000.00 per year

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

About the Company

I

ISSA

As the leading trade association for the cleaning industry worldwide, ISSA is committed to helping its members change the way the world views cleaning. ISSA promotes the vision that cleaning is an investment in human health, the environment, and an improved bottom line.

The association’s more than 9,000 members include distributors, manufacturers, manufacturer representatives, building service contractors, in-house service providers, and associated service members. ISSA helps increase professionalism and member success by offering business tools, educational products, industry standards, publications, events, and legislative and regulatory services that specifically focus on the professional cleaning industry and the value it provides.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Other/Not Classified
FOUNDED
1923
WEBSITE
http://www.issa.com