General Manager - Multi Unit

The Talent Shop is seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations across the DMV area. This hands-on, people-focused leader will inspire teams, deliver outstanding guest experiences, and drive operational and financial success.

Benefits Offered

• Competitive salary $65,000–$80,000 plus 20–30% performance-based bonus

• 4 weeks PTO annually

• Health & Dental insurance (with employer contribution)

• 401(k) with company match

• Monthly wellness reimbursement

• Employee discounts and complimentary meals during shifts

• Opportunities for growth in a values-driven, expanding company

Key Responsibilities

• Lead day-to-day operations across multiple units, ensuring excellence in service, product quality, and team culture

• Recruit, coach, and develop high-performing teams

• Drive sales growth through local marketing, community engagement, and operational efficiency

• Monitor and analyze KPIs to optimize labor, inventory, and profitability

• Create a welcoming, service-driven atmosphere for both guests and employees

Qualifications

• 4+ years of management experience in hospitality, food service, or retail (Previous bakery & cafe experience preferred!)

• Strong leadership skills with proven success in team development

• Solid financial acumen with KPI management experience

• Hands-on leadership style with adaptability in fast-paced environments

• Excellent communication and interpersonal skills