General Manager - Multi-Unit Restaurant Operations
Location: Albany, NY
NeoVista Hospitality Group is seeking an experienced restaurant leader to oversee daily operations across our growing portfolio of Albany hospitality concepts, including fine dining, Japanese dining, cafe operations, and private events.
The successful candidate will be a hands-on operational leader who thrives in fast-paced environments, understands both Front of House and Back of House operations, and is passionate about developing people while delivering exceptional guest experiences.
This role works closely with Executive Chefs, restaurant management, and executive leadership to ensure consistency, accountability, profitability, and operational excellence.
What You'll Do
- Provide operational leadership across four restaurant concepts
- Partner with Executive Chefs and BOH leadership to improve execution and efficiency
- Coach and develop restaurant managers and supervisors
- Monitor labor costs, productivity, and payroll to meet financial goals
- Ensure compliance with company standards, health regulations, food safety, and sanitation
- Drive guest satisfaction while creating memorable dining experiences
- Ensure consistency in service standards and operating procedures
- Assist with openings, staffing, and operational improvements as the company continues to grow
- Analyze restaurant performance and identify opportunities for increased profitability
- Foster a culture of teamwork, accountability, functionality, and continuous improvement
Qualifications
- 5+ years of progressive restaurant management experience
- Multi-unit or high-volume restaurant leadership experience preferred
- Strong understanding of both FOH and BOH operations
- Experience managing labor budgets, scheduling, and payroll
- Ability to coach, mentor, and hold leaders accountable
- Financial acumen including P&L management, food cost, labor cost, and inventory controls
- Excellent communication and leadership skills
- ServSafe Manager Certification
- Ability to work evenings, weekends, and holidays as business demands
What We're Looking For
We're looking for a leader who:
- Leads by example
- Builds strong relationships with all teams
- Is highly organized and detail-oriented
- Can manage multiple priorities without sacrificing quality
- Makes decisions based on data and operational needs
- Takes ownership and follows through
- Enjoys mentoring and inspiring future leaders
We Offer
- Competitive salary
- Performance bonus opportunity
- Health benefits
- Paid Time Off
- Professional development opportunities
- Opportunity to grow with an expanding hospitality organization
To Apply
Qualified candidates should submit a resume outlining their leadership experience and operational accomplishments.