Job description: The General Manager is responsible for the operational and organizational standards of the store, while selling and managing a team. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies to meet monthly sales targets. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills with your team.
Responsibilities:
Exemplify excellent service to ensure high levels of customer satisfaction
Motivate the sales team to meet sales objectives
Self source new clients and maintain steady marketing outreach to drive new business
Create business strategies to attract new customers, expand store traffic, and enhance profitability
Recruit and oversee new staff when needed
Continuing training and development of store staff
Respond to high level customer inquiries/concerns in a professional manner.
Ensure store compliance with health and safety regulations
Lead distribution of promotional material, in-store displays, and presentation of all current merchandise according to brand standards
Monitor inventory levels and order new items
Partner with Director of Sales to roll out sales initiatives and new product launches
Define and implement sales standard operating procedures
Develop vendor relationships to maintain store support with product and training.
Responsible for participation and delegation of store operational duties
Responsible for participation and delegation of inventory management
Responsible for proper scheduling of store coverage
Requirements:
A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role
Strong leadership and customer management abilities
Highly driven and motivated individual with a proven track record in sales
Customer service-oriented with in-depth knowledge of basic business management processes
Excellent communication and interpersonal skills
Numbers & Facts
Location
Nashville, TN
Skills
Administrative Skillsunmatched
Business Developmentunmatched
Business Processesunmatched
Business Strategyunmatched
Communication Skillsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Interpersonal Skillsunmatched
Inventory Levelsunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Marketingunmatched
Meet Sales Quotaunmatched
Product Supportunmatched
Product/Service Launchunmatched
Profit & Lossunmatched
Regulationsunmatched
Retailunmatched
Safety Complianceunmatched
Salesunmatched
Staff Developmentunmatched
Standard Operating Procedures (SOP)unmatched
Strategic Planningunmatched
Team Lead/Managerunmatched
Training/Teachingunmatched
Vendor/Supplier Relationsunmatched
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