General Manager

General Manager – Slim Chickens (Pembroke)

Pembroke, NC
Full-Time | Salaried | Leadership Role

Slim Chickens is seeking a results-driven General Manager to lead our Pembroke location. This role is ideal for an experienced restaurant leader who is passionate about people development, operational excellence, and delivering an outstanding guest experience.

Position Summary

The General Manager is fully accountable for the day-to-day operations, financial performance, and team leadership of the Pembroke restaurant. This role leads all aspects of the business, including staffing, training, food safety, guest satisfaction, and cost management, while ensuring strict adherence to Slim Chickens brand standards and company policies.

Key Responsibilities

Operational Leadership

• Oversee all daily restaurant operations to ensure speed, accuracy, cleanliness, and quality

• Execute brand standards, recipes, and service expectations consistently

• Maintain food safety, sanitation, and safety compliance at all times

Financial & Business Performance

• Own the restaurant P&L, including labor, food cost, inventory, waste, and controllables

• Analyze KPIs and implement action plans to improve performance

• Ensure accurate cash handling, deposits, and inventory controls

Team Leadership & Development

• Recruit, hire, train, and retain high-performing team members

• Develop Assistant Managers and Shift Leaders through coaching and accountability

• Conduct performance reviews and manage corrective action appropriately

People Operations & Compliance

• Ensure compliance with all federal, state, and local labor laws

• Maintain proper scheduling, timekeeping, and attendance standards

• Foster a professional, respectful, and inclusive workplace

Guest Experience

• Lead from the floor during peak periods

• Resolve guest concerns quickly and professionally

• Monitor guest feedback, OSAT scores, and online reviews

Facility & Asset Protection

• Maintain equipment and facilities to company standards

• Protect company assets through strong cash, inventory, and security practices

Qualifications

• 2+ years of restaurant management experience; General Manager experience preferred

• Proven ability to lead teams of 25–50+ employees

• Strong financial acumen with experience managing food and labor targets

• Excellent leadership, communication, and organizational skills

• ServSafe certification (or ability to obtain)

• Ability to work 50+ hours per week, including nights, weekends, and holidays

What We Offer

• Competitive salary with performance-based bonus opportunity

• Benefits package including medical, dental, and vision

• Paid time off

• Growth and advancement opportunities within a growing brand

• Supportive leadership and structured operational systems

Ready to Lead?

If you’re a hands-on leader who thrives in a fast-paced environment and takes pride in developing people and running a strong business, we’d love to talk with you.

Apply today to join the Slim Chickens team in Pembroke.