General Manager at 16012 Jersey Mike"s Subs Plymouth, MA | Harri Jobs Employee Records
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General Manager
16012 Jersey Mike"s Subs Plymouth, MA
General Manager
16012 Jersey Mike"s Subs Plymouth, MA
Full Time
3 Years Experience
$60000 - $80000 / Year
General Manager
16012 Jersey Mike"s Subs Plymouth, MA
Full Time
3 Years Experience
$60000 - $80000 / Year
Skills
able to lift 40 pounds
Get directions
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Description
Jersey Mike"s Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike"s "A Sub Above"
We are looking for a motivated, hands-on General Manager who takes ownership of their restaurant, develops a strong team, delivers outstanding customer service, and drives results. Our General Managers lead from the front and set the standard for their team every day.
Key Responsibilities & Expectations
Lead daily restaurant operations while maintaining Jersey Mike's standards for quality, service, cleanliness, and food safety
Recruit, interview, hire, train, develop, and retain a strong team
Coach and develop Assistant Managers and future leaders
Build effective weekly schedules based on projected sales, business volume, availability, and labor goals
Actively manage labor throughout each shift and make appropriate staffing decisions based on business needs
Monitor and achieve store KPI and profitability goals, including sales, labor, food cost, paper cost, waste, customer satisfaction, and overall profitability
Complete weekly and monthly inventory accurately and identify opportunities to control food cost and waste
Maintain proper cash management and financial controls
Ensure ordering, receiving, inventory rotation, FIFO, and product availability are consistently maintained
Maintain exceptional food safety and sanitation standards at all times
Ensure the restaurant is consistently clean, organized, stocked, and guest-ready
Deliver outstanding customer service and professionally resolve guest concerns
Maintain Jersey Mike's product standards, including proper portioning, sub weights, preparation, presentation, and quality
Lead shifts with urgency, organization, communication, and proper position deployment
Delegate effectively and hold team members accountable to expectations
Complete required administrative responsibilities accurately and on time
Follow and enforce company policies, procedures, attendance expectations, and operational standards
Communicate regularly with District/Area Management regarding staffing, operations, maintenance, performance, and store needs
Create a positive, respectful, professional workplace where employees are supported while also being held accountable
Be willing to work alongside the team in every position and lead by example
Take ownership of the restaurant - identifying problems, creating solutions, and following through without needing constant direction
Qualifications
Education: High school diploma or equivalent
Experience: 2 years of QSR (Quick Service Restaurant) experience preferred
Must be 18 years of age or older
ServSafe Manager Certification required
Must have reliable transportation
Must have open availability with no exceptions, including the ability to work days, evenings, weekends, and holidays based on the needs of the business
Must be able and willing to work a 45-hour work week, with the majority of scheduled hours worked during the bulk of the business and peak operating periods
Previous leadership or restaurant management experience preferred
Ability to lead, coach, delegate, and hold a team accountable
Strong communication, organization, and time-management skills
Ability to work in a fast-paced, physically active restaurant environment
Key Competencies
Excellent knowledge of the Jersey Mike's menu, products, recipes, and operational standards
An awesome, positive personality with the ability to create a welcoming environment for both guests and team members
Ability to thrive in a fast-paced, high-volume environment while maintaining composure and a sense of urgency
Strong desire to continuously improve, learn, and develop personal and professional skill sets
Ability to communicate effectively and professionally with guests, team members, and management
Commitment to delivering outstanding customer service and creating a positive guest experience
Willingness to actively participate in and successfully complete all required Jersey Mike's training programs
Ability to lead by example and consistently demonstrate company standards and expectations
Ability to meet all scheduling requirements and maintain dependable and reliable attendance
Strong problem-solving and decision-making skills with the ability to adjust quickly to changing business needs
Ability to motivate, coach, develop, and hold a team accountable while maintaining a positive work environment
What We're Looking For
The ideal General Manager is dependable, organized, energetic, accountable, and comfortable making decisions. This position requires someone who can balance taking care of their people with taking care of the business.
Restaurant management experience is preferred, but above all, we are looking for a strong leader with a great attitude, sense of urgency, willingness to learn, and the ability to develop a successful team.
This is not a desk-management position. Our General Managers are hands-on leaders who work alongside their teams, know their business, understand their numbers, and take pride in the success of their store.
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
Jersey Mike"s Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!
The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike"s "A Sub Above"
We are looking for a motivated, hands-on General Manager who takes ownership of their restaurant, develops a strong team, delivers outstanding customer service, and drives results. Our General Managers lead from the front and set the standard for their team every day.
Key Responsibilities & Expectations
Lead daily restaurant operations while maintaining Jersey Mike's standards for quality, service, cleanliness, and food safety
Recruit, interview, hire, train, develop, and retain a strong team
Coach and develop Assistant Managers and future leaders
Build effective weekly schedules based on projected sales, business volume, availability, and labor goals
Actively manage labor throughout each shift and make appropriate staffing decisions based on business needs
Monitor and achieve store KPI and profitability goals, including sales, labor, food cost, paper cost, waste, customer satisfaction, and overall profitability
Complete weekly and monthly inventory accurately and identify opportunities to control food cost and waste
Maintain proper cash management and financial controls
Ensure ordering, receiving, inventory rotation, FIFO, and product availability are consistently maintained
Maintain exceptional food safety and sanitation standards at all times
Ensure the restaurant is consistently clean, organized, stocked, and guest-ready
Deliver outstanding customer service and professionally resolve guest concerns
Maintain Jersey Mike's product standards, including proper portioning, sub weights, preparation, presentation, and quality
Lead shifts with urgency, organization, communication, and proper position deployment
Delegate effectively and hold team members accountable to expectations
Complete required administrative responsibilities accurately and on time
Follow and enforce company policies, procedures, attendance expectations, and operational standards
Communicate regularly with District/Area Management regarding staffing, operations, maintenance, performance, and store needs
Create a positive, respectful, professional workplace where employees are supported while also being held accountable
Be willing to work alongside the team in every position and lead by example
Take ownership of the restaurant - identifying problems, creating solutions, and following through without needing constant direction
Qualifications
Education: High school diploma or equivalent
Experience: 2 years of QSR (Quick Service Restaurant) experience preferred
Must be 18 years of age or older
ServSafe Manager Certification required
Must have reliable transportation
Must have open availability with no exceptions, including the ability to work days, evenings, weekends, and holidays based on the needs of the business
Must be able and willing to work a 45-hour work week, with the majority of scheduled hours worked during the bulk of the business and peak operating periods
Previous leadership or restaurant management experience preferred
Ability to lead, coach, delegate, and hold a team accountable
Strong communication, organization, and time-management skills
Ability to work in a fast-paced, physically active restaurant environment
Key Competencies
Excellent knowledge of the Jersey Mike's menu, products, recipes, and operational standards
An awesome, positive personality with the ability to create a welcoming environment for both guests and team members
Ability to thrive in a fast-paced, high-volume environment while maintaining composure and a sense of urgency
Strong desire to continuously improve, learn, and develop personal and professional skill sets
Ability to communicate effectively and professionally with guests, team members, and management
Commitment to delivering outstanding customer service and creating a positive guest experience
Willingness to actively participate in and successfully complete all required Jersey Mike's training programs
Ability to lead by example and consistently demonstrate company standards and expectations
Ability to meet all scheduling requirements and maintain dependable and reliable attendance
Strong problem-solving and decision-making skills with the ability to adjust quickly to changing business needs
Ability to motivate, coach, develop, and hold a team accountable while maintaining a positive work environment
What We're Looking For
The ideal General Manager is dependable, organized, energetic, accountable, and comfortable making decisions. This position requires someone who can balance taking care of their people with taking care of the business.
Restaurant management experience is preferred, but above all, we are looking for a strong leader with a great attitude, sense of urgency, willingness to learn, and the ability to develop a successful team.
This is not a desk-management position. Our General Managers are hands-on leaders who work alongside their teams, know their business, understand their numbers, and take pride in the success of their store.
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
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General Manager
Full Time
3 Years Experience
$60000 - $80000 / Year
Skills
able to lift 40 pounds
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53 Commerce Way, Sute 5, Plymouth, Massachusetts 02360, United States
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| Location | Plymouth, MA |
| Salary | $60,000–$80,000 Per Year |
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