Coaching, Construction Projects, Continuous Improvement, Corrective Action, Cost Control, Economics, Financial Analysis, Food Safety, Leadership, Maintain Compliance, Marketing, Metrics, Organizational Skills, Point of Sale (POS) Systems, Process Improvement, Profit & Loss, Profit & Loss Management, Quality Management, Quality System Requirements (QSR), Restaurant, Safety Compliance, Sales, Sanitation, Schedule Development
Here you go:
NOW HIRING | General Manager — QSR Restaurant Leader | Baltimore, MD
This is your restaurant. Own every shift of it.
We're looking for a driven, people-first General Manager to lead a high-volume wing-concept QSR location in Baltimore, MD. This franchise organization is in full growth mode — 15 locations today with a clear path to 50 by 2027 — backed by one of the largest QSR franchisee platforms in the world. If you're a career operator who takes pride in running a tight restaurant and developing the people around you, this is worth your attention.
Compensation: $55,000–$60,000 base | Performance bonus | Full benefits
About the Organization
This franchise group currently operates 15 locations across Louisiana, Maryland, and Washington, D.C. — with 3 active construction projects underway and a new location opening in D.C. The leadership carries the pedigree of one of the largest QSR franchisee portfolios in the world, bringing institutional infrastructure and operational depth most single-brand operators can't match. The brand itself operates with industry-leading unit economics — meaning the financial foundation you're working with is strong. In a lean organization like this one, strong operators work directly with ownership — not through layers of bureaucracy.
What You'll Do
- Lead by example, setting the standard for culture, execution, and guest experience on every shift
- Recruit, develop, and retain a strong team of Assistant Managers, Shift Managers, and crew ready to grow
- Own your restaurant's P&L — manage labor schedules, control food cost, and consistently hit sales and profit targets
- Oversee both front-line service and kitchen operations to maintain quality, speed, and consistency
- Ensure full compliance with food safety, sanitation, and security standards at all times
- Coach and counsel your team with urgency and respect — addressing performance concerns promptly and constructively
- Monitor financial data, analyze key metrics, and implement corrective actions to close performance gaps
- Champion local marketing and community efforts that strengthen your restaurant's neighborhood presence
- Drive continuous improvement across all areas of the restaurant to elevate overall performance
What You Bring
- 3+ years of restaurant management experience, ideally in QSR or a high-volume fast-casual format
- Proven track record of developing Assistant Managers and Shift Leaders and building a ready-now leadership pipeline
- Demonstrated ownership of P&L, labor, food cost, and guest experience metrics at the unit level
- Strong organizational skills with the ability to adapt quickly to changing conditions and competing priorities
- Guest-first mindset with a genuine desire to positively impact both your team and your customers
- Working knowledge of POS systems, scheduling tools, and standard restaurant technology
- Stable tenure history — we're looking for career operators, not job-hoppers
- Strong decision-making skills with the ability to assess situations quickly and act decisively
Why This Role
The growth curve here is real and visible — new builds are underway, new markets are opening, and the internal path to multi-unit leadership is being built right now. You'd be joining at exactly the right moment with the institutional backing to support your success and direct access to ownership to make sure your work is seen.
Apply now and let's talk.