The General Manager has responsibility to plan, direct, and manage the operational functions to ensure we are focused on meeting customer requirements and delivering legendary customer service while meeting the value, mission and vision statement of Hub Group.
Essential Functions
Provides leadership to achieve the value, mission and vision statement of Hub Group.
Is responsible for revenue and operational profit target achievement.
Provides proactive employee relations management, including
Employee retention
Employee satisfaction
Promotion of company culture
Process improvement
Oversees warehouse staffing, including
Hiring
Termination
Discipline
Training
Identifies opportunities for business improvement and develops/implements plans to ensure continuous improvement.
Manages the process of tracking and publishing all Key Performance Measures both internally and externally.
Ensures that employee individual performance metrics are tracked and utilized to manage labor spend as well as evaluate employee performance.
Manages Quarterly Business Review process with customers including the preparation and presentation of necessary information.
Oversees facility maintenance.
Develops and maintains strong relationships with customers. Ensures organization is focused on legendary customer service development (Values/Mission/Vision).
Participates in all budgeting activities. Monitors budget performance on a monthly basis. Takes proactive steps to ensure budget compliance.
Supports proactive maintenance of all equipment - ensuring efficient maintenance spending.
Recommends capital expenditures to ensure efficient ongoing operations.
Is responsible for implementing and fostering safety culture. Develops/implements safe work policies and procedures.
Suggests improved efficiency through the understanding and use of advanced systems / automation.
Participates in formulating and administering company policies and procedures.
Any other duties and responsibilities as assigned.
Minimum Qualifications
Salary: Up to $170,000/year base salary plus bonus eligibility
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.
We are hub group. We are a leading, world-class transportation provider that listens to its customers, develops innovative solutions and delivers unparalleled value. Our mission is to provide world-class solutions that consistently exceed customer expectations.
What is it like to work at Hub Group? It begins with an employee experience that is second to none. This is an opportunity to join a well-established company constantly growing and evolving to stay on top.
Hub Group offers competitive compensation and empowers our associates to discover new approaches, develop innovative customer solutions, lead highly motivated teams and make decisions in a collaborative and fun environment. In turn, we reward our top talent for their efforts and provide mentorship and career advancement training to keep our employees — and our company — moving forward.