Jimmy John's - Rosemount (Claret Ave #2479)
Now Hiring: General Manager $45,000 to $50,000/year. Based on Experience
Join a fun, fast-paced team where leadership and energy make a difference every day!
General Manager
PRIMARY PURPOSE OF THE POSITION:
General Managers are responsible for all aspects of operating and supervising the store. Manage all functions of a Jimmy John's restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability. Responsible for directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift. Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John's Company.
MAJOR DUTIES AND RESPONSIBILITIES:
• Establish the store's labor goals and staff needs, including pay rates. • Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work. • Manage hiring, training, evaluation, discipline, and termination of employees. • Provide on-the-job training for new employees. • Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft. • Supervise food preparation and service operations. • Ensure that every customer receives world-class customer service. • Route deliveries and serve drivers to maximize delivery business and speed. • Execute systems and procedures with 100% integrity and completeness. • Complete daily and weekly paperwork. • Responsible for 100% of the cash drawers at all times during the shift. • Implement corporate policies. • Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules. • Receive and store product. • Conduct weekly manager's meetings. • Audit systems and procedures as well as shift-ending paperwork. • Arrange for preventive maintenance and upkeep on store's equipment and supplies. • Perform other related duties as required.
AS TIME PERMITS:
• Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency. • Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness. • Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production).
SKILLS AND ABILITIES:
• Oral and written communication skills. • Ability to establish priorities, work independently, and proceed with objectives without supervision. • Ability to handle and resolve customer threats and issues. • Ability to handle and resolve employee issues. • Ability to use a personal computer and various software packages (Word / Excel). • Ability to handle stress and high-volume operations. • Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers.
QUALIFICATIONS FOR POSITION:
• High school graduate or equivalent training. • Completion of recommended corporate training programs. • Valid driver's license, reliable transportation, current automobile insurance, and a clean driving record. • Experience with a retail food company is a plus.
PHYSICAL REQUIREMENTS:
• Position requires bending, standing and walking the entire workday. • Must be able to lift 50 pounds. • Must be at least 19 years of age. • Must have the stamina to work a minimum of 50-60 hours a week.