Best Practices, Budgeting, Corrective Action, Employee Assistance Plan, Financial Analysis, Health Insurance, Hotel Management, Housekeeping/Cleaning, Leadership, Lift/Move 25 Pounds, Mentoring, Performance Analysis, Problem Solving Skills, Revenue Growth, Safety Standards, Staff Development, Strategic Planning, Vision Plan, Willing to Travel
Opportunity: General Manager
The Westin Sacramento Riverfront Hotel & Spa is looking for a dedicated and operationally savvy General Manager to lead hotel operations, maximize profits, and achieve the highest level of guest satisfaction.
Your Growth Path:
- Area General Manager
- Regional Director of Operations
- Vice President of Operations
Your Focuses:
Leadership
- Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
- Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
- Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
- Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
- Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
- Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
- Implement best practices to uphold quality and safety standards.
Employee Development
- Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Your Background and Skills:
- Associate or Bachelors Degree in Business, Hospitality, or a related field.
- Previous hotel management experience required.
HHM Benefits and Perks:
- Medical, Dental, and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Technology Reimbursements
Work Environment and Context:
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, using fingers and hands, kneeling, or crouching.
- Occasional travel required.
What We Believe:
- People Are Our Capability
- Hearts That Serve
- Only Excellence
- Stay Nimble
- Own It