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General Manager

GHAFARI GROUP INC

Sacramento, CA

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JOB DETAILS
SKILLS
Automotive Repair and Maintenance, Budget Management, Business Skills, Coaching, Communication Skills, Continuous Improvement, Corporate Policies, Cost Analysis, Cost Control, Customer Experience, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Data Analysis, Dental Insurance, Financial Analysis, Health Insurance, Leadership, Maintain Compliance, Maintenance Services, Operational Strategy, Operations Management, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Process Improvement, Profit & Loss, Regulatory Requirements, Retail Management, Safety Compliance, Safety Standards, Set Goals, Strategic Planning, Team Lead/Manager, Team Player, Training/Teaching, Vendor/Supplier Relations, Vision Plan
LOCATION
Sacramento, CA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

About the Role

We’re seeking a highly motivated and experienced General Manager to lead and optimize our growing network of automotive repair and service centers. This role is responsible for ensuring operational excellence, superior customer experience, and profitability across all locations. The ideal candidate is a hands-on leader with strong business acumen, proven team leadership skills, and a passion for driving performance and growth in a fast-paced environment.

Key Responsibilities


  • Oversee day-to-day operations across multiple repairs.
  • Implement standardized processes for workflow, scheduling, and customer service.
  • Monitor key performance metrics including productivity, profitability, and customer satisfaction.
  • Collaborate with the executive team to set operational goals and strategic growth plans.
  • Drive continuous improvement in shop efficiency, technician productivity, and customer retention.
  • Lead, coach, and develop regional and store managers to meet performance targets.
  • Manage budgets, control costs, and analyze financial performance to maximize profitability.
  • Ensure compliance with safety standards, company policies, and regulatory requirements.
  • Build and maintain strong relationships with vendors, suppliers, and team members.
  • Foster a culture of accountability, teamwork, and exceptional customer service.

What We’re Looking For


  • Proven leadership experience in automotive service, repair, or operations management.
  • Strong understanding of shop operations, including workflow, parts management, and customer service.
  • Excellent communication, organizational, and leadership skills.
  • Ability to analyze data and make informed business decisions.
  • Hands-on, results-oriented mindset with the ability to lead by example.
  • Proficiency with shop management systems and performance metrics.

Why Join Us


  • Competitive base salary with performance-based bonus opportunities.
  • Comprehensive benefits package (medical, dental, vision, 401(k), paid time off).
  • Company vehicle or car allowance.
  • Career growth opportunities with a rapidly expanding automotive service brand.
  • Supportive, team-oriented culture focused on excellence and integrity.

About the Company

G

GHAFARI GROUP INC

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