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General Manager

CAREERXCHANGE, Inc.

Savage, MN

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JOB DETAILS
SALARY
$157,080–$245,490 Per Year
SKILLS
Analysis Skills, Budget Management, Business Growth, Business Strategy, Coaching, Communication Skills, Cost Control, Cost Forecasting, Cross-Functional, Customer Escalations, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Service Operations, Exceeded Sales Goal, Financial Operations, Health Plan, Leadership, Life Insurance, Maintain Compliance, Market Trend Analysis, Operations, Operations Management, Performance Analysis, Performance Metrics, Performance Reviews, Problem Solving Skills, Profit & Loss Management, Regulations, Resolve Customer Issues, Revenue Growth, Risk Management, Safety Standards, Safety/Work Safety, Sales, Sales Analysis, Sales Operations, Sales Prospecting, Sales Strategy, Sales Tools, Team Lead/Manager, Training Program, Training/Teaching
LOCATION
Savage, MN
POSTED
2 days ago
General Manager
Location: Savage, MN
Job Type: Full-Time | Exempt


Overview
We are seeking an experienced and results-driven General Manager to lead sales, service, and operational performance across a growing organization. This role is responsible for driving revenue, leading high-performing teams, and ensuring exceptional customer satisfaction while overseeing daily operations and long-term business strategy.
The ideal candidate brings strong leadership, financial acumen, and a proven ability to scale both sales and service operations.


Key Responsibilities


Sales Leadership
  • Develop and execute sales strategies to meet and exceed revenue targets
  • Monitor performance metrics and identify growth opportunities
  • Manage P&L for the region and drive overall business growth

Team Leadership
  • Lead, coach, and develop sales and service teams
  • Conduct performance evaluations and provide ongoing feedback
  • Foster a culture of accountability, collaboration, and high performance

Customer Experience
  • Maintain high standards of customer service across all operations
  • Resolve escalated client issues professionally and efficiently

Financial & Operational Management
  • Manage budgets, forecasting, and cost controls
  • Oversee daily operations to ensure efficiency and service quality
  • Track and improve KPIs across sales and service functions

Strategic Growth & Market Analysis
  • Analyze market trends and competitive landscape
  • Identify new business opportunities and expansion strategies

Cross-Functional Collaboration
  • Partner with internal teams to align business initiatives
  • Communicate performance updates and strategic insights to leadership

Training & Development
  • Implement training programs to strengthen team capabilities
  • Promote continuous learning and professional growth

Compliance & Risk Management
  • Ensure adherence to company policies, safety standards, and regulations
  • Identify and mitigate operational risks

Qualifications
  • Bachelor’s degree in Business, Management, or related field
  • 7–10 years of leadership experience in sales/service operations
  • Strong leadership, communication, and decision-making skills
  • Experience managing P&L and driving revenue growth
  • Proficiency with CRM systems and sales analytics tools
  • Strong analytical and problem-solving abilities

Work Environment
  • Fast-paced, dynamic environment
  • Occasional evenings and weekends as needed
  • Travel for client meetings and industry events may be required

Compensation & Benefits
  • Salary: $157,080 – $245,490 (based on experience)
  • 100% employer-paid medical plan
  • Additional benefits include:
    • 401(k) with company match
    • Dental and vision coverage
    • Flexible spending accounts
    • Short-term and long-term disability
    • Life insurance


Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, age, disability, veteran status, or any other protected characteristic under applicable law.



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About the Company

C

CAREERXCHANGE, Inc.

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