General Manager

General Manager Job Summary:

Manages, coaches, recognizes performance, directs activities and establishes priorities for Assistant Managers, Shift Leaders, and Crew members for efficient and effective restaurant operations.

Measuring, creating and ensuring exceptional guest experiences

Coordinating and implementing new product introductions and procedures in the restaurant

Ensuring execution and compliance with all security, food safety, quality, and cleanliness standards

Maintaining cost controls and meeting the sales/profit goals

Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files

Leading restaurant management team in recruitment, selection, hiring, retention, employee relations and corrective action

Ensuring a respectful and diverse workplace exists in the restaurant

Requirements:

Experience: Must be an EPL Assistant Manager or have the equivalent of 2 years or more of management experience, preferably in a restaurant environment. Familiarity with Point-Of-Sale systems is desired.

Education: High school diploma or equivalent (GED) preferred, and college education desired

Communication: Excellent written and verbal English communication skills (second language a plus)

Competencies: Basic math and computer skills, and strong interpersonal and conflict-resolution skills

Driving/Vehicle: Must be at least 18 years old and possess a valid driver's license and a reliable vehicle that may be used for company business.

Food Handler Card: Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable

Physical Demands: The General Manager regularly stands, walks, talks, hears, uses close and distance vision, tastes or smells, lifts 20 lbs., and repetitively reaches/handles/feels/grasps objects with their hands. The position occasionally stoops/kneels/crouches/crawls and lifts objects weighing up to 40 lbs.

Job Details:

Work Hours: Full-Time schedule, and may work any shift including opening, mid-day, and closing. The great news is that our restaurants are not open 24 hours!

Career Advancement/Career Plan: We promote heavily from within, so from a GM you can develop to become an Area Leader, then Director of Operations, and beyond!

Work Attire: EPL logo'd shirt will be provided, and black slacks and no-slip shoes are required

Ensuring a respectful and diverse workplace exists in the restaurant