Job Description
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, and sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe, and efficient manner, and our customers have an excellent experience.
Essential General Manager Restaurant Job Duties
• Manages, trains, monitors, and coaches Crew Team members, Carhops, and Skating Carhops. • Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards. • Adheres to and monitors employee compliance of the drive-in employee handbook, policies, and practices. • Performs restaurant opening and/or closing duties. • Prepares employee work schedules, monitors, and makes appropriate adjustments to restaurant staffing levels. • Monitors and maintains restaurant inventory levels. Places orders for food, paper, and other supplies within cost control procedures. • Completes and maintains all drive-in restaurant employment-related records and payroll records. • Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. • Immediately and respectfully resolves guest requests. • Reports guest complaints to immediate supervisor and assists in resolving such complaints. • Interviews and hires restaurant crew and management team members to achieve proper staffing levels. • Prepares all necessary operational reports. Develops and implements a marketing plan.
SONICs Pay Rate - $55,000-$60,000 per year
Requirements
Additional General Manager Requirements
• High school diploma or equivalent required. • Advanced studies in business, restaurant management, or related fields are preferred. • Minimum of two (2) years of restaurant management experience, QSR preferred experience, running shifts without supervision. • Required to work a minimum 5-day workweek with 4 closing shifts or 4-day workweek guaranteed, including irregular hours, nights, weekends, and holidays.
Knowledge and Skills
• Knowledge of recruiting, interviewing, and selection practices. • Knowledge of federal and state labor laws, as well as local health and sanitation laws and regulations. • Leadership and supervisory practices and skills. • Effective verbal and written communication skills. • Basic accounting and computer skills. • Ability to follow directions and work with autonomy once given directions. • Ability to multi-task and successfully solve problems. • Problem-solving, decision-making, and conflict-resolution skills. • Willingness to abide by the appearance, uniform, and hygiene standards at SONIC.
Promotes and Embodies the Quality Way Core Values