POSITION TITLE: General Manager REPORTS TO: Regional Manager
JOB SUMMARY AND PURPOSE: Cantina Laredo Managers have the responsibility for the
successful operation of the restaurant. They must exhibit a balanced approach to developing
the business by effectively managing people, quality of operations, and profitability.
JOB DUTIES AND RESPONSIBILITIES:
• Develop monthly P&L projections.
• Develop subordinate managers by establishing quarterly goals.
• Responsibility for all aspects of restaurant operations.
• Provide constructive feedback on company direction and the decisions of the company's
upper management.
• Maintain effective staffing levels through effective management of employee retention
and recruitment.
• Identify performance problems and developing and implementing a plan of action to
correct the problem.
• Ensure high quality of operations by adhering to company standards including
preparation/service procedures, health, safety, and sanitation standards.
• Effectively handle all guest complaints and crisis situations.
• Actively participate in the community to increase sales and enhance awareness of the
restaurant.
PERFORMANCE CATEGORIES AND STANDARDS:
• Recognize 50 regular customers by name.
• Create an environment of high expectations and establish a team cohesiveness among
managers in their unit.
• Manage all areas of the restaurant by circulating through each area regularly throughout
each shift.
• Effectively delegate to subordinate managers.
• Set the pace of the restaurant.
EDUCATION / EXPERIENCE:
Training/Permits: Food Handlers Permit where required; TABC/ABC as required; ServSafe Manager certification
preferred
Preferred Experience: 10 years in restaurant management, at least 5 years as General Manager
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.