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General Manager

McDonald's

Wichita, KS

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JOB DETAILS
SKILLS
Business Performance Management, Communication Skills, Continuous Improvement, Customer Satisfaction, Customer Support/Service, English Language, English as a Second Language (ESL/TESL), Fast Food, Food Quality, Food Safety, Food Services, Food and Beverage Industry, Health Plan, Leadership, Maintain Compliance, Mentoring, Onboarding, Operations, Operations Management, People Management, Profit & Loss, Regulations, Resolve Customer Issues, Restaurant, Safety Compliance, Secondary School, Team Lead/Manager, Tuition Fees
LOCATION
Wichita, KS
POSTED
Today
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.Description:The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job!The General Manager oversees daily operations including food safety, customer satisfaction, profitability and meeting restaurant targets.The General Manager is also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.Some key responsibilities:* Operational Excellence (QSC): Maintaining strict compliance with McDonald's standards for food quality, service speed, and restaurant cleanliness.* People Management & Development: Recruiting, onboarding, training, mentoring, and scheduling staff and Department Managers.* Ability to manage targets for speed of service, labor and inventory* Ensure compliance with health and safety regulations* Handle customer/employee complaints and resolve issuesSome requirements:* - Minimum of 3 years of experience in a management position within the food service industry* - Strong leadership and communication skills. Mentoring staff to improve restaurant performance* - Maintaining a "beat yesterday" attitude to foster a culture of continuous improvement.* - Ability to manage a team of 30+ employees* - Flexibility to work various shifts, including nights and weekends* - Customer service-oriented mindset. Ensuring high-level customer service and resolving issues in a fast-paced, high-volume environment.* - Capability to handle and resolve employee/customer complaints and issues effectivelyAdditional Info:Along with competitive pay, a General Manager at a McDonald's is eligible for benefits including:* paid vacation* paid holidays are Christmas and Thanksgiving* Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language* medical coverage* monthly bonus* free meal while working* uniformsThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

About the Company

M

McDonald's

This job posting is for a position in a Restaurant owned by an independent franchisee, we are responsible for all employment related matters in the Restaurant including among other things , setting any requirements for the job and all decisions concerning hiring,  firing , discipline, supervision, staffing and sheduling. If you are hired for the job posting, the independent franchisee and not McDonald's  Corporation will  be your employer.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Restaurant/Food Services

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