General Office Clerk-8108

Staff Position Description

Position Title: General Office Clerk

Department: Accounting

Reports to: Revenue Integrity Director

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI's vision of providing the region's best clinical care and patient service through an environment that fosters respect for others and pride in performance.

Key Responsibilities

• Review & distribute incoming mail to Revenue Integrity department
• Scan documents to KRMC Electronic Health Record (EHR) system
• Mail correspondence to payers
• Review EHR systems, and collect data for reports, as needed by Revenue Integrity team
• Call insurance companies to obtain data to or resolve open claims
• Update reports currently being utilized by Revenue Integrity team for monthly report out
• Other duties as assigned

Qualifications

Education: High school diploma or GED equivalent or college level degree

Certification: None

Licensure: None

Experience: One (1) year experience in an office setting

Skills and Knowledge:

• General knowledge of office processes
• Intermediate to strong Microsoft excel experience
• Intermediate knowledge of other Microsoft office tools
• Ability to organize & prioritize daily work based on timelines
• Able to communicate effectively with patients, team members & insurance companies

Preferences

Experience: Medical field experience

Special Position Requirements

Exposure Categories: Category III Expected duties do not have potential for exposure to blood, body fluids or tissues

Work Requirements

• Regularly needs to bend, stoop, and reach to file and organize files
• Ability to lift 11 to 25 pounds of files to storage area when necessary
• Ability to remain on feet for long periods of time while filing and sorting mail
• Ability to deal with clients/customers in a calm and effective manner

Date Staff Position Description Created / Revised: 07/12/2021