GENERAL OFFICE/RECEPTIONIST - Resource Connection
Salary
$16.29 - $17.92 Hourly
Location
Tarrant County, TX
Job Type
Regular Full-time
Job Number
11004
Department
Resource Connection
Opening Date
06/08/2026
Closing Date
6/18/2026 11:59 PM Central
Summary
Answers all incoming phone calls from the general public and/or clients, directing them to the appropriate agency. Is first point of contact for customers coming to the Resource Connection for services. Prepares photo identification badges for Resource Connection. Schedules all meetings/conferences/activities in the meeting/conference/board rooms on campus. Schedules events on the campus grounds. Provides back up support for the Office Administrator.
Essential Duties and Responsibilities
Answers three incoming telephone lines, refers calls to the appropriate program, agency or person, answers questions and/or takes messages as needed.
Monitors shared email boxes and escalates any janitorial, security or work order issues to the appropriate person or team member.
Greets tenants, vendors, and guests, provides information or inner campus administrative communications, and directs visitors to the appropriate person or agency/department within the County or on campus.
Creates ID Badges and Security Access Cards for employees of Resource Connection agencies, Tarrant County employees, and members of the aquatic center.
Coordinates and maintains scheduling of Resource Connection campus conference, classroom and meeting room use in Welcome Center & Conference Center. Coordinates set up with Facilities Management for Conference Center.
Provides preparation and follow-up for conferences and meetings. This includes providing quotes, preparing, and sending conference, classroom, and meeting room agreements, and documenting communication on shared conference, meeting, and event spaces.
Collects fees from the public and is part of the team that prepares the deposit for review and entry into the system by the Director.
Maintains the reception area, keeping it neat, ensures plants are watered and reports issues with vending machines that are not working properly.
Provides guidance for General Office Clerk III position and provides back up support for Director in the absence of the Office Administrator.
Provides Notary Service to tenants, guests, and the public.
Performs all other related duties as required.
Minimum Requirements
High School diploma or equivalent. Minimum of two (2) years progressive general office experience, preferably in a public agency setting dealing with the general public and business community and with diverse populations, especially individuals with disabilities, is desirable. Excellent communication, interpersonal and multi-tasking skills are necessary to interface with general public, tenant agencies, County employees, and the business community. Knowledge of personal computers and keyboarding skills including proficiency in word processing, spreadsheet, and database applications. Must be a notary or able to obtain a notary within six (6) months of hire. Must recognize the value of team dynamics, exhibit a professional demeanor, and possess problem solving and time management skills.
Physical Demands and Work Environment & Other Requirements
While performing the duties of this position, the incumbent is regularly required to sit, stand, walk, bend, stoop, climb, lift, push, pull and squat.
Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.
01
Do you have a High School Diploma, GED or a higher level of education?
02
Do you have a minimum of two (2) years of Full-Time progressive General Office experience?
03
Do you have PC knowledge and keyboarding skills including proficiency in word processing, spreadsheet and database applications?
04
Do you have exhibit a professional demeanor, value team dynamics and possess excellent problem solving and time management skills?
05
Do you have excellent communication, interpersonal and multi-tasking skills, along with the ability to interface with the general public, tenant agencies, County employees and the business community?
06
Have you included your resume? NOTE: Your resume does not replace a completed application.
Required Question
Employer Tarrant County
Address 100 E. Weatherford Suite 301
Fort Worth, Texas, 76196-0105
Phone (817) 884-1188
Website http://www.tarrantcountytx.gov